Emergency maintenance on 02/02/2021 – impacted services: All internet services : CLOSED
Dear customers, Edpnet has planned an emergency maintenance on the Amsterdam router. The passing traffic will be rerouted, but customers may notice higher latency and speed issues. Please find all details below: Start*: 02-02-2021 16:00 End*: 02-02-2021 17:00 Duration: up to 30 minutes Impacted services: all internet services Affected Areas**: all areas We apologize […]
Info: Report on the recent DDoS issue
Dear customers, Starting from Friday edpnet was subject to major Denial of Service attacks (DDoS). An overview of the attacks and the time frames can be found below: Friday 28/08/2020, 18:00 – 19:00 Sunday 30/08/2020, 20:30 – 20:45 Sunday 30/08/2020, 22:20 – 00:55 Monday 31/08/2020, 04:05 – 05:05 Monday 31/08/2020, 11:15 – 18:45 In the […]
Outage : Problem with internet services – DDoS attacks on 28/08-31/08/20 : SOLVED
Dear customers, We have experienced an outage with internet services (traffic drops) due to several DDoS attacks*** on our network. The attacks occurred at different hours and were causing intermittent connection, speed issues and packet loss. The heaviest one took place on Monday 31/08 and lasted from 11h15 until 18h45. Outside of those hours, everything […]
Outage : Problem with internet services – SOLVED
Dear customers, We are currently experiencing an outage with internet services (traffic drops). Our Network Operations team is investigating the outage. Further details on the affected areas and an estimated duration will be released as soon as possible. EDIT 19:40*: Our DNS-servers were the target of a concerted DDOS-attack for approximately one hour (18:00 – […]
Info: Fake Non-delivery notifications
Dear customers, We would like to inform you about a new phishing wave that is aimed at both customers and non-customers. Customers receive emails pretending to come from a mailserver / Microsoft Online Service, etc. The message tells you that your incoming mails have been placed on hold until you click on a link. Here […]
Outage: Internet services down : SOLVED
UPDATE 14h15: all links have been restored. The problem is completely resolved. Further details about this major incident will be shared later this week. UPDATE 13h05: main path is restored , the peerings are being re-enabled , the traffic flow should get back to normal very soon. Dear customers, We are currently experiencing a fiber […]
Info: Phishing mails from edpnet domain
Dear customers, We would like to inform you about a new wave of phishing mails pretending to come from @edpnet.be domain, aimed at both customers and non-customers. The message may contain different subjects and asks you to give personal information, pay money or follow a link. Please do not reply to those emails and do […]
Info: Spam/phishing “Recordatorio: informacion de pago para actualizar”
Dear customers, We would like to inform you about a new phishing wave – customers receive emails pretending to come from our services and inviting to update their personal information. This is a blackmail spam and is not coming from edpnet! Please do not reply to those emails and do not open any files or […]
Info: Phishing pop-up with edpnet logo
Dear customers, We would like to inform you about a new phishing wave – customers see a pop-up with edpnet logo shown up while surfing the web. The message claims that edpnet is running a promotion on the occasion of its anniversary (or a satisfaction survey, contest, etc.) and is offering some gifts to the […]
Info: Spam/phishing “Météo | Coronavirus : comment faire son gel hydroalcoolique maison ?”
Dear customers, We would like to inform you about a global spam/phishing wave that is aimed at both customers and non-customers. The email contains subject “Météo | Coronavirus : comment faire son gel hydroalcoolique maison ?” and clickable images / spam links. Please do not reply to those emails and do not click on any […]