- Info / Mail / Phishing / spam
Dear customers,
We would like to inform you about a new phishing wave that is aimed at both customers and non-customers.
Customers receive emails pretending to come from a mailserver / Microsoft Online Service, etc. The message tells you that your incoming mails have been placed on hold until you click on a link.
Here is an example:
This is a blackmail spam and opening the link may cause a leak of your logins.
Please do not reply to those emails and do not open any files or click on any links. For more information, please, consider reading through our support article on this subject
https://www.edpnet.be/en/support/troubleshooting/internet/learn-about-security/phishing.html
If you have any questions left, please do not hesitate to contact us.
Best regards
The edpnet team
- Belgium / Internet / outage
UPDATE 11h45: The issue is also solved for Ath UPDATE 11h25: Outage in Châtelet has been solved. Dear customers, We are currently experiencing an outage with internet services in regions Ath and Châtelet. Our Network Operations team is investigating the outage. Further details on the affected areas and an estimated duration will be released as […]
- Belgium / Info / Maintenance / Planned / Scheduled
Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start*: 2020-07-01 01:00 End*: 2020-07-01 06:00 Duration: potential impact: up to 2h30min Impacted services: All internet services Affected Areas**: Machelen, Zaventem, Kraainem, Woluwe-Saint-Lambert We apologize for the inconveniences. Best regards […]
- Belgium / Info / Maintenance / Planned / Scheduled
Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start*: 2020-06-17 01:00 End*: 2020-06-17 06:00 Duration: potential impact: up to 2h30min Impacted services: All internet services Affected Areas**: Londerzeel, Meise We apologize for the inconveniences. Best regards The edpnet […]
- Belgium / Info / Internet
Dear customers, Since we strive to maintain an open communication with our customers, we owe you a short report about our outage of last week. On Tuesday 12/05/2020 at the end of the day we saw an issue with a card in our POP in Germany on our European fiber ring. Luckily all traffic is […]
- Belgium / Info / Maintenance / Planned / Scheduled
Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start*: 2020-06-03 01:00 End*: 2020-06-03 06:00 Duration: potential impact: up to 2h30min Impacted services: All internet services Affected Areas**: Herentals, Grobbendonk, Herenthout, Olen, Westerlo, Geel We apologize for the inconveniences. […]
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