- Info / Phishing / spam
Dear customers,
We would like to inform you about a global spam/phishing wave that is aimed at both customers and non-customers.
The email contains subject “Météo | Coronavirus : comment faire son gel hydroalcoolique maison ?” and clickable images / spam links.
Please do not reply to those emails and do not click on any links or images. For more information, please, consider reading through our support article on this subject
https://www.edpnet.be/en/support/troubleshooting/internet/learn-about-security/phishing.html
If you have any questions left, please do not hesitate to contact us.
- Inbound Telephony / Info / Maintenance / Planned / Scheduled
Dear customers, Edpnet has planned a maintenance on our telephony switches. The telephony service will keep working during the maintenance, but current calls may be interrupted. Please find all details below: Start*: 2020-03-11 00:05 End*: 2020-03-11 02:00 Duration: 1 hour 55 minutes Impacted services: Telephony (minimal impact expected) Affected Areas**: All areas We apologize […]
- Belgium / Maintenance / Scheduled / Telephony
Dear customers, Edpnet has planned an urgent maintenance in order to improve stability to our telephony platform. Some users may have experienced dropped calls recently, and we aim to resolve that. This maintenance is critical and cannot be moved. This maintenance may affect your services. Please find all details below: Start*: 2020-03-06 00:00* End*: 2020-03-06 […]
- Belgium / Info / Maintenance / Planned / Scheduled
Dear customers, Edpnet has planned a maintenance in order to increase the network capacity. This maintenance will cause an interruption (up to 1 hour) of your internet connection. If you experience a longer downtime, please reboot your modem/router. Please find all details below: Start*: 2020-03-04 02:00 End*: 2020-03-04 05:00 Duration: up to 1 hour of […]
- Belgium / Info / Maintenance / Planned / Scheduled
Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start*: 2020-03-09 01:00 End*: 2020-03-09 06:00 Duration: potential impact: up to 2h30min Impacted services: All internet services Affected Areas**: Gent and regions Merelbeke, Melle, Destelbergen, Laarne We apologize for the […]
- Info / Phishing
Dear customers, We would like to inform you about a new phishing wave that is aimed at both customers and non-customers. The message with the subject “Notification” informs that a person from a foreign country has recently tried to access your account and invites you to follow a link if that connection attempt was not […]
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