- Belgium / outage / Solved
Dear customers,
We are currently experiencing a fiber cut that has caused loss of redundancy on our uplinks serving the provinces of Antwerp, Limburg, Flemish Brabant, as well as West Flanders and East Flanders. All customer connections in these areas remain operational. However, there may be congestion during peak hours leading to degraded performance.
Our supplier’s engineers are currently working on restoring the fiber link. The estimated time of resolution is approximately midnight. We will provide further updates as they become available.
Please find all details below:
| Start*: | 30-04-2025 19:42 |
|---|---|
| End*: | 30-04-2025 22:28 |
| Duration: | 2 hours 46 minutes |
| Impacted services: | All internet services |
| Affected Areas**: | 03BKC: Antwerp, Limburg, Flemish Brabant 91GEN: West and East Flanders |
Update 30-04-2025 22:40: The fiber cut has been resolved at 22:28, and our uplinks are now fully redundant again. Customer connections experienced minimal to no impact throughout this incident.
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
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