Dear customers,
We are currently experiencing an issue on our voice switches, causing inbound calls to fail. Outgoing calls are not impacted.
Our voice engineers are investigating to identify and correct the root cause. We will provide further updates as they become available.
Please find all details below:
| Start*: | 06-03-2026 19:25 |
|---|---|
| End*: | 06-03-2026 21:30 |
| Duration: | 2 hours 5 minutes |
| Impacted services: | Fixed telephony (VoIP) |
| Affected Areas**: | All areas |
Update 06/03/2026 22:10: The fault was corrected at 21:30 following a restart of our switches. Inbound calls are now possible again. We are continuing to monitor the situation closely.
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
** Check the different areas & zones on our support site