- Info / Phishing
Dear customers,
We would like to inform you about a new phishing wave that is aimed at both customers and non-customers.
The message with the subject “Notification” informs that a person from a foreign country has recently tried to access your account and invites you to follow a link if that connection attempt was not coming from you.
Please do not reply to those emails and do not open any files or click on any links. For more information, please, consider reading through our support article on this subject
https://www.edpnet.be/en/support/troubleshooting/internet/learn-about-security/phishing.html
If you have any questions left, please do not hesitate to contact us.
Best regards
The edpnet team
- Info / Phishing / spam
Dear customers, We would like to inform you about a new spam/phishing wave that is aimed at both customers and non-customers. Email with the subject “Livraison” (“Delivery”) informs that you have a parcel waiting to be picked up and contains an attachment / spam link: Please do not reply to those emails and do not […]
- Belgium / Closed / Info / Internet / Maintenance
Dear customers, Edpnet has planned a maintenance in order to increase the network capacity. This maintenance will cause a short interruption (up to 30 minutes) of your internet connection. If you experience a longer downtime, please reboot your modem/router. Please find all details below: Start*: 2020-02-18 05:00 End*: 2020-02-18 06:00 Duration: expected impact: up to […]
- Belgium / Closed / Maintenance / Telephony
Dear customers, Edpnet has planned a maintenance with the express purpose of merging two of our separate voice switches. In the night of 13 to 14 February, we will be taking down SIP2 (212.71.16.194 & 212.71.3.226) and SIP3 (212.71.3.242) and merging them. The resulting server SIP2 will remain accessible on ALL IP-addresses previously linked to […]
- Belgium / Closed / Maintenance / Telephony
Dear customers, Edpnet has planned a maintenance in order to upgrade our telephony servers. Due to our redundant platform, all services will keep working, but you may experience interrupted calls. Please find all details below: Start*: 2020-02-07 00:00 End*: 2020-02-07 00:30 Duration: 30 minutes Impacted services: All telephony (minimal impact expected) Affected Areas**: All areas […]
- Belgium / Brussels / Closed / Info / Maintenance
Dear customers, Edpnet has planned a maintenance in order to adjust the load balancing on our router in Brussels. This maintenance will cause a short interruption (up to 15 minutes) of your internet connection. If you experience a longer downtime, please reboot your modem/router. Please find all details below: Start*: 2020-01-22 05:00 End*: 2020-01-22 06:00 […]
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