Maintenance planned on 07/10/2020 – impacted services: All internet services – region: Brussels
Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start*: 2020-10-07 01:00 End*: 2020-10-07 06:00 Duration: potential impact: up to 2h30min Impacted services: All internet services Affected Areas**: Brussels regions: Ixelles, Uccle, Watermael-Boitsfort, Auderghem, Woluwe-Saint-Pierre We apologize for the […]
Info: Report on the recent DDoS issue
Dear customers, Starting from Friday edpnet was subject to major Denial of Service attacks (DDoS). An overview of the attacks and the time frames can be found below: Friday 28/08/2020, 18:00 – 19:00 Sunday 30/08/2020, 20:30 – 20:45 Sunday 30/08/2020, 22:20 – 00:55 Monday 31/08/2020, 04:05 – 05:05 Monday 31/08/2020, 11:15 – 18:45 In the […]
Outage : Problem with internet services – DDoS attacks on 28/08-31/08/20 : SOLVED
Dear customers, We have experienced an outage with internet services (traffic drops) due to several DDoS attacks*** on our network. The attacks occurred at different hours and were causing intermittent connection, speed issues and packet loss. The heaviest one took place on Monday 31/08 and lasted from 11h15 until 18h45. Outside of those hours, everything […]
Outage : Problem with internet services – SOLVED
Dear customers, We are currently experiencing an outage with internet services (traffic drops). Our Network Operations team is investigating the outage. Further details on the affected areas and an estimated duration will be released as soon as possible. EDIT 19:40*: Our DNS-servers were the target of a concerted DDOS-attack for approximately one hour (18:00 – […]
Outage notification: Internet services down – regions: Ath & Châtelet : SOLVED
UPDATE 11h45: The issue is also solved for Ath UPDATE 11h25: Outage in Châtelet has been solved. Dear customers, We are currently experiencing an outage with internet services in regions Ath and Châtelet. Our Network Operations team is investigating the outage. Further details on the affected areas and an estimated duration will be released as […]
Maintenance planned on 01/07/2020 – impacted services: All internet services
Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start*: 2020-07-01 01:00 End*: 2020-07-01 06:00 Duration: potential impact: up to 2h30min Impacted services: All internet services Affected Areas**: Machelen, Zaventem, Kraainem, Woluwe-Saint-Lambert We apologize for the inconveniences. Best regards […]
Maintenance planned on 17/06/2020 – impacted services: all internet services – region: Londerzeel, Meise
Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start*: 2020-06-17 01:00 End*: 2020-06-17 06:00 Duration: potential impact: up to 2h30min Impacted services: All internet services Affected Areas**: Londerzeel, Meise We apologize for the inconveniences. Best regards The edpnet […]
Info: Report on the outage of 13/05/2020
Dear customers, Since we strive to maintain an open communication with our customers, we owe you a short report about our outage of last week. On Tuesday 12/05/2020 at the end of the day we saw an issue with a card in our POP in Germany on our European fiber ring. Luckily all traffic is […]
Maintenance planned on 03/06/2020 – impacted services: all internet services – region: Kempen
Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start*: 2020-06-03 01:00 End*: 2020-06-03 06:00 Duration: potential impact: up to 2h30min Impacted services: All internet services Affected Areas**: Herentals, Grobbendonk, Herenthout, Olen, Westerlo, Geel We apologize for the inconveniences. […]
Outage: Internet services down : SOLVED
UPDATE 14h15: all links have been restored. The problem is completely resolved. Further details about this major incident will be shared later this week. UPDATE 13h05: main path is restored , the peerings are being re-enabled , the traffic flow should get back to normal very soon. UPDATE 11h49: Sorry for the delay in our […]