Info: Phishing mails “Gefeliciteerd, de automatische update is voltooid”

Dear customers, We would like to inform you about a new phishing wave that is aimed at edpnet customers. The email with the subject “Gefeliciteerd, de automatische update is voltooid” pretends to come from edpnet and contains a phishing link. Please do not reply to those emails and do not click on the link. For […]

Outage: problem with mail services/ webmail : SOLVED

Dear customers, We have experienced an outage with our mail services and webmail application due to  a software issue on our MySQL server. Our Network Operations team has investigated and resolved the outage. Please find all details below: Start*: 05-10-2022 08:33 End*: 05-10-2022 09:40 Duration: 1 hour 7 minutes Impacted services: Mail services / Webmail […]

Outage : Mail delivery delayed : SOLVED

UPD 30/09/2022 08h53: The mail problem is resolved. Mail traffic is completely back to normal since 29/09/2022 18h00. UPD 16h10: our supplier has identified the issue and has implemented a patch for mail gateways. The mail traffic is being restored but there are still delays of 2-3 hours. UPD 12h12: the mail issue is a […]

Info: Phishing mails “je mailbox is opgeschort”

Dear customers, We would like to inform you about a new phishing wave that is aimed at edpnet customers. The email with the subject “je mailbox is opgeschort” pretends to come from edpnet administrator and contains a phishing link. Please do not reply to those emails and do not click on the link. For more […]

Info: Phishing mails “Nouveau message:”

Dear customers, We would like to inform you about a new phishing wave that is aimed at edpnet customers. The email with the subject “Nouveau message:” pretends to come from edpnet service desk and contains a phishing link. Please do not reply to those emails and do not click on the link. For more information, […]

Info: Phishing mails “Bevestig/update uw Edpnet webmail”

Dear customers, We would like to inform you about a new phishing wave that is aimed at edpnet customers. The email with the subject “Bevestig/update uw Edpnet webmail” was sent yesterday at around 15h00 and contains a phishing link. Please do not reply to those emails and do not click on the link. For more […]

Info: Phishing mails “Vous avez des messages électroniques en attente “

Dear customers, We would like to inform you about a new phishing wave that is aimed at edpnet customers. The email with the subject “Vous avez des messages électroniques en attente” pretends to come from edpnet service desk and contains a phishing link. Please do not reply to those emails and do not click on […]

Info: Phishing mails “Security-Notification”

Dear customers, We would like to inform you about a new phishing wave that is aimed at edpnet customers. The email with the subject “Security-Notification” pretends to come from edpnet service desk and contains a phishing link. Please do not reply to those emails and do not click on the link. For more information, please, […]

Maintenance planned on 28/07/2022 – impacted services: All internet services

Dear customers, KPN has planned a maintenance which may affect your services. Please find all details below: Start*: 28-07-2022 01:00 End*: 28-07-2022 07:00 Duration: expected impact: 2 hours 30 minutes Impacted services: all internet services Affected Areas**: The Netherlands: all areas   We apologize for the inconveniences. Best regards The edpnet team * All times […]