Outage : Mail delivery delayed : SOLVED

UPD 30/09/2022 08h53: The mail problem is resolved. Mail traffic is completely back to normal since 29/09/2022 18h00. UPD 16h10: our supplier has identified the issue and has implemented a patch for mail gateways. The mail traffic is being restored but there are still delays of 2-3 hours. UPD 12h12: the mail issue is a […]

Info: Phishing mails “je mailbox is opgeschort”

Dear customers, We would like to inform you about a new phishing wave that is aimed at edpnet customers. The email with the subject “je mailbox is opgeschort” pretends to come from edpnet administrator and contains a phishing link. Please do not reply to those emails and do not click on the link. For more […]

Info: Phishing mails “Nouveau message:”

Dear customers, We would like to inform you about a new phishing wave that is aimed at edpnet customers. The email with the subject “Nouveau message:” pretends to come from edpnet service desk and contains a phishing link. Please do not reply to those emails and do not click on the link. For more information, […]

Info: Phishing mails “Bevestig/update uw Edpnet webmail”

Dear customers, We would like to inform you about a new phishing wave that is aimed at edpnet customers. The email with the subject “Bevestig/update uw Edpnet webmail” was sent yesterday at around 15h00 and contains a phishing link. Please do not reply to those emails and do not click on the link. For more […]

Info: Phishing mails “Vous avez des messages électroniques en attente “

Dear customers, We would like to inform you about a new phishing wave that is aimed at edpnet customers. The email with the subject “Vous avez des messages électroniques en attente” pretends to come from edpnet service desk and contains a phishing link. Please do not reply to those emails and do not click on […]

Info: Phishing mails “Security-Notification”

Dear customers, We would like to inform you about a new phishing wave that is aimed at edpnet customers. The email with the subject “Security-Notification” pretends to come from edpnet service desk and contains a phishing link. Please do not reply to those emails and do not click on the link. For more information, please, […]

Maintenance planned on 28/07/2022 – impacted services: All internet services

Dear customers, KPN has planned a maintenance which may affect your services. Please find all details below: Start*: 28-07-2022 01:00 End*: 28-07-2022 07:00 Duration: expected impact: 2 hours 30 minutes Impacted services: all internet services Affected Areas**: The Netherlands: all areas   We apologize for the inconveniences. Best regards The edpnet team * All times […]

Info: Phishing mails with fake delivery notice

Dear customers, We would like to inform you about a new phishing wave that is aimed at both customers and non-customers. Customers receive emails with a fake delivery notice, pretending to come from edpnet and containing a phishing link. Please do not reply to those emails and do not click on the link. For more […]

Maintenance in the Netherlands rescheduled for 28/06/2022 – impacted services: All internet services

Dear customers, Please be informed that the maintenance we announced earlier for the Netherlands has been postponed to 28/06/2022. This maintenance will cause multiple short disconnections during the scheduled window. Please find all details below: Start*: 28/06/2022 00:00 End*: 28/06/2022 06:00 Duration: expected impact: multiple short disruptions Impacted services: all internet services Affected Areas**: the […]