Outage: DNS and mail services
Dear customers, We have experienced an outage with one of our servers, causing issues with DNS and mail delivery to be stalled for a while. All impacted services have been restored by our NOC team at around 7 PM, our mail relays cleared out their backlogs. Please find all details below: Start: 2016-02-19 14:00* End: […]
Outage: NL internet services: Solved
Update: Our services will be back online within 30 minutes Dear customers, We are currently experiencing an outage with internet services in the Netherlands. The outage is currently under investigation by our NOC team. Further updates will be released as soon as possible. Please find all details below: Start: 2016-12-29 15:30 End: 2016-12-29 16:20 Duration: 50 […]
Outage: All telephony services (solved)
Dear customers, We are currently experiencing an outage with telephony. The outage is currently under investigation by our NOC team. Further updates will be released as soon as possible. Please find all details below: Start: 2016-11-18 13:32* End: 2016-11-18 20:00* Duration: 6:28 Impacted services: All telephony services Affected Areas: All areas Update 18/11 20:00: Full […]
Outage: Internet services (solved)
Dear customers, We have experienced an outage with internet services in the Wavre / Charleroi areas. The outage is currently under investigation by our NOC team. Further updates will be released as soon as possible. Please find all details below: Start: 2016-11-3 16:15* End: 2016-11-3 16:40* Duration: 25 minutes Impacted services: All services Affected Areas: […]
Power outage at edpnet colocation
Dear customers, We have experienced an outage at our colocation in Sint-Niklaas. For now all systems are running again. Please find all details below: Start: 2016-09-26 07:00* End: 2016-09-26 16:50* Duration: Telephony and web services: 3 hours Mail: 9 hours 50 min Impacted services: All telephony services, mail, web services Affected Areas: All areas Update […]
Outage: Mail delivery : Solved
Dear customers, We are currently experiencing an outage with our mail services. The outage is currently under investigation by our NOC team. Further updates will be released as soon as possible. Please find all details below: Start: 2016-08-01 21:00* End: 2016-08-02 10:50* Duration: 13h50 Impacted services: outgoing/incoming mail delivery Affected Areas: all No mails were […]
Outage: Routing issue with outbound calls to mobile & international numbers [SOLVED]
Dear customers, We are currently experiencing an outage with outbound calls to mobile & international numbers. The outage is currently under investigation by our NOC team. Further updates will be released as soon as possible. Please find all details below: Start: 2016-06-30 10:45* End: 2016-06-30 12:15* Duration: Approx. 90 minutes Impacted services: Telephony, outbound Affected […]
Outage: Walloon Brabant, Hainaut – all services impacted
Dear customers, We are currently experiencing an outage with DSL and voice services in Walloon Brabant, Hainaut. The outage is currently under investigation by our NOC team. Further updates will be released as soon as possible. Please find all details below: Start: 2016-06-19 17:38* End: 2016-06-19 18:53 Duration: 1h 25m Impacted services: All DSL services: […]
Outage: Telephony
Dear customers, We have experienced a short interruption on our telephony services. Please find all details below: Start: 2016-06-01 14:42 PM End: 2016-06-01 14:48 PM Duration: 5 minutes Impacted services: Voice Affected Areas: All We apologize for the inconveniences. Best regards The edpnet team *All times are listed in CET, Central European Time
Outage: Genk
Dear customers, We have experienced a possible outage with lines in region Genk. The issue is currently under investigation by our NOC team. Further updates will be released as soon as possible. Please find all details below: Start: 2016-05-31 10:50 End: 2016-05-31 11:00 Duration: ended Impacted services: Internet services Affected Areas: Genk We apologize for the inconveniences. […]