Power outage at edpnet colocation
Dear customers, We have experienced an outage at our colocation in Sint-Niklaas. For now all systems are running again. Please find all details below: Start: 2016-09-26 07:00* End: 2016-09-26 16:50* Duration: Telephony and web services: 3 hours Mail: 9 hours 50 min Impacted services: All telephony services, mail, web services Affected Areas: All areas Update […]
Outage: Mail delivery : Solved
Dear customers, We are currently experiencing an outage with our mail services. The outage is currently under investigation by our NOC team. Further updates will be released as soon as possible. Please find all details below: Start: 2016-08-01 21:00* End: 2016-08-02 10:50* Duration: 13h50 Impacted services: outgoing/incoming mail delivery Affected Areas: all No mails were […]
Outage: Routing issue with outbound calls to mobile & international numbers [SOLVED]
Dear customers, We are currently experiencing an outage with outbound calls to mobile & international numbers. The outage is currently under investigation by our NOC team. Further updates will be released as soon as possible. Please find all details below: Start: 2016-06-30 10:45* End: 2016-06-30 12:15* Duration: Approx. 90 minutes Impacted services: Telephony, outbound Affected […]
Outage: Walloon Brabant, Hainaut – all services impacted
Dear customers, We are currently experiencing an outage with DSL and voice services in Walloon Brabant, Hainaut. The outage is currently under investigation by our NOC team. Further updates will be released as soon as possible. Please find all details below: Start: 2016-06-19 17:38* End: 2016-06-19 18:53 Duration: 1h 25m Impacted services: All DSL services: […]
Outage: Telephony
Dear customers, We have experienced a short interruption on our telephony services. Please find all details below: Start: 2016-06-01 14:42 PM End: 2016-06-01 14:48 PM Duration: 5 minutes Impacted services: Voice Affected Areas: All We apologize for the inconveniences. Best regards The edpnet team *All times are listed in CET, Central European Time
Outage: Genk
Dear customers, We have experienced a possible outage with lines in region Genk. The issue is currently under investigation by our NOC team. Further updates will be released as soon as possible. Please find all details below: Start: 2016-05-31 10:50 End: 2016-05-31 11:00 Duration: ended Impacted services: Internet services Affected Areas: Genk We apologize for the inconveniences. […]
Outage: Walloon Brabant, Hainaut – all services impacted
Dear customers, Edpnet was experiencing a short outage with all DSL services in Walloon Brabant, Hainaut due to a power issue on the network. Please find all details below: Start: 2016-05-17 14:00 PM* End: 2016-05-17 14:30 PM* Duration: 30 minutes Impacted services: All DSL services: Internet, VOIP telephony Affected Areas: Walloon Brabant, Hainaut: 010, 060, 064, 065, 067, 068, […]
Outage: Namur area – all services impacted
Update 02/05/2016 – 10h01: Impacted customers went back online on 29/04 by 12h40. The full restoration of Proximus network has been finished on Saturday noon, all the services are functioning flawlessly since then. Dear customers, We are currently experiencing an outage with all internet services in the Namur area. A fire caused damage to the Proximus infrastructure. Further […]
Outage: Link between 91GEN and 02STR is down [SOLVED]
Dear customers, We are currently experiencing an outage with our link between 91GEN and 02STR. Traffic has been rerouted but this is causing reduced capacity. The outage is currently under investigation by our NOC team. Further updates will be released as soon as possible. Please find all details below: Start: 2016-04-20 08:56 AM* End: 2016-04-20 […]
Outage: Partial telephony outage
Dear customers, We are currently experiencing a partial outage with telephony. The outage was investigated by our NOC team, who found that one of the servers responsible for telephony crashed. Further updates will be released as soon as possible. Please find all details below: Start: 2016-04-19 10:00 AM* End: 2016-04-19 10:20 AM* Duration: 20 minutes […]