Outage: DSL Unavailable for 03 zone
Dear customers, We are currently experiencing an outage with DSL interconnect for zone 03. The outage is currently under investigation by our NOC team. Further updates will be released as soon as possible. Please find the info below. Start: 2015-08-28 03:11* End: 2015-08-28 04:54* Duration: TBC Impacted services: DSL node 03 Affected Areas: All 03 […]
Maintenance planned on September 8th – impacted services: All data services – Charleroi Area
Dear customers, Edpnet has planned a maintenance in order to update a router for the area of Charleroi. This maintenance may affect your services. Please find the info below. Start: 2015-09-08 06:00 AM* End: 2015-09-08 07:00 AM* Duration: 10 minutes Impacted services: All data services (internet, telephony, …) Affected Areas: Area code: 010, 060, 064, […]
Info: Migration of webserver lweb05
Dear customers, We are currently in the process of migrating linux webserver lweb05 to our new webcluster to provide a better service. This also means that newer PHP versions will become available on request. Please verify your database settings so they are on ‘localhost’. Connecting to the FTP server is best done by using your […]
Outage: DNS services
Dear customers, We have experienced an outage with our DNS servers. This has been resolved. If you still have issues with reaching certain websites, please reboot your computer and modem. Please find the info below. Start: 2015-08-05 01:30 AM* End: 2015-08-05 07:15 AM* Duration: 5:45 Impacted services: DNS servers Affected Areas: … We apologize […]
Partial Outage: Cloud PBX
Dear customers, We are currently experiencing an outage with a server used for our Cloud PBX servers. The outage is currently under investigation by our NOC team. Further updates will be released as soon as possible. Please find the info below. Start: 2015-07-29 10:30 AM* End: 2015-07-29 11:00 AM* Duration: 30 minutes Impacted services: Several […]
Issue: Edpnet Services
Dear customers, This morning we had an outage on several of our services which have been resolved. E-mails had a delay of up to 1 hour. No data was lost. Please find the info below. Start: 2015-07-23 08:30 AM* End: 2015-07-23 10:30 AM* Duration: 2 hours Impacted services: – DNS server 212.71.0.33 – The edpnet […]
Outage: Webservers
Dear customers, We are currently experiencing an outage with our webservers. The outage is currently under investigation by our NOC team. Further updates will be released as soon as possible. Please find the info below. Start: 2015-07-22 12:30 PM* End: 2015-07-22 12:58 PM* Duration: 28 minutes Impacted services: All shared Linux webservers hosted by edpnet […]
Info: Spam from “info@edpnet.net”
Dear customers, We would like to inform you about a spamwave that identifies itself as info@edpnet.net aimed at both customers and non-customers. The source seems to be a botnet. The mail contains the subject “Uw edpnet factuur 2015xxxxxx” and an attachment. We advice our customers to verify any open invoices via my.edpnet.be. Please do not […]
Issue: Delay on mailsystems
Dear customers, Due to a sudden and continuous influx of spam mails, our relays have been overloaded. Mail delivery is currently delayed. We are working on resolving the issue. More information later. Description: Start: 2015-05-20 09:00 AM End: 2015-05-20 12:00 AM Duration: 3 hours Impacted services: All mail services. UPDATE 12:05 – Mail traffic seems […]
Outage: AMS-IX Internet Exchange
Dear customers, There is currently a connectivity issue towards AMS-IX. One of our internet exchange partners. This results in very slow traffic as it is being rerouted through our other partners. This will affect all internet providers using AMS-IX. Description: Start: 2015-05-13 12:40 PM* End: 2015-05-13 13:10 PM* Duration: Unknown Impacted services: All internet services. […]