Issue: General connectivity problems
Dear customers, We currently have connectivity issues, our NOC team is investigating the problems and we hope to get this resolved as soon as possible. More information will be available as we receive it. Updates: 09:51 – There was a sudden congestion of the entire network causing enormous packetloss, we’re investigating the source. 10:02 – […]
Outage: Fibercut between Liège and Antwerp
Dear customers, Our fiber connection between Liège and Charleroi has been cut. All traffic has been rerouted. We are currently investigating the latency issues. Description: Fibercut between Liège and Charleroi Start: 2014-04-21 10:00 AM* End: ETR unknown. Duration: N/A Impacted services: Latency on internet services in the affected zones. Impacted zones: 019, 04, 061, 063, […]
Issue: Edpnet not reachable by phone
Dear customers, Edpnet is currently experiencing problems with a number of inbound calls. We are working on resolving the issue. We will keep you posted. UPDATE: The issues are now fixed. We apologize for the inconvenience The edpnet team
Issue: Incoming and Outgoing mails
Dear customers, We have received several mentions of mails that are not being sent by our mail relays. Our NOC team is currently investigating the issue. Mails are not lost and will be sent when the issue has been resolved. Update: The issue seems to be impacting incoming mails as well. Update 10:15: The issue […]
Maintenance: Antwerp area
Dear customers, Edpnet has scheduled a maintenance on its loadbalancers. This maintenance will force a reconnection of your internet session. Please find the information below. Description: Maintenance loadbalancer Start: 2015-04-27 06:00 AM* End: 2015-04-27 07:00 AM* Duration: 00:01 Impacted services: All edpnet services in the affected area. (Internet, telephony, e-mail,…) Afftected Area: 03 We apologize […]
Maintenance: Antwerp area
Dear customers, We have planned a maintenance in 03 zone, causing a brief interruption in the traffic flow on some access lines. Please find the details below. Description: Start: 2015-03-26 06:00 AM* End: 2015-03-26 07:00 AM* Duration: 1 minute Impacted services: All edpnet services (Internet, telephony, e-mail…) for the areas below. Affected Areas: 03 We apologize for the inconvenience […]
Maintenance: Brussels and Antwerp Area
Dear customers, We have planned a maintenance in 02 and 03 zone, only a brief interruption in the traffic flow should occur. Please find the details below. Description: Start: 2015-03-23 06:00 AM* End: 2015-03-23 08:00 AM* Duration: 1 minute Impacted services: All edpnet services (Internet, telephony, e-mail…) for the areas below. Affected Areas: 02, 03 […]
Maintenance: Proximus – Brussels Area
Dear customers, Proximus has planned a maintenance in one of its data centers. Please find the details below. Description: Start: 2015-03-16 02:00 AM* End: 2015-03-16 04:00 AM* Duration: 15 minutes Impacted services: All edpnet services (Internet, telephony, e-mail…) for the areas below. Affected Areas: 02 We apologize for the inconvenience The edpnet team *All times […]
Maintenance: Proximus – Liege Area
Dear customers, Proximus has planned a maintenance in one of its data centers. Please find the details below. Description: Maintenance data center Liege Start: 2015-02-23 02:00 AM* End: 2015-02-23 04:00 AM* Duration: 00:15 Impacted services: All edpnet services (Internet, telephony, e-mail…) for the areas below. Affected Areas: 019, 041, 061, 063, 080, 081, 082, 083, […]
Planned Maintenance Proximus – Charlerloi and Ghent
Dear customers, Proximus has planned a maintenance in 2 of its data centers. This maintenance may affect your data services. Please find the info below. Description: Maintenance Charleroi Start: 2015-09-02 02:00 AM* End: 2015-09-02 04:00 AM* Duration:15 minutes Impacted services: All data services (internet, telephony, …) Affected Areas: Area code: 010, 060, 064, 065, 067, […]