Maintenance planned on 10/12/2018 – impacted services: internet connectivity and telephony – region : Ghent : Closed

Dear customers, Proximus has planned a maintenance which may affect your edpnet services. Please find all details below: Start: 2018-12-10 01:00* End: 2018-12-10 06:00* Duration: potential impact : up to 30 minutes Impacted services: internet connectivity and telephony Affected Areas: Mariakerke, Wondelgem, Drongen, Vinderhoute, Vosselare, Nevele, Merendree   We apologize for the inconveniences. Best regards […]

Maintenance planned on 10/12/2018 – impacted services: internet connectivity and telephony – region : Hamme, Strombeek-Bever, Wemmel, Brussegem, Relegem, Grimbergen, Merchtem : Closed

Dear customers, Proximus has planned a maintenance which may affect your edpnet services. Please find all details below: Start: 2018-12-10 01:00* End: 2018-12-10 06:00* Duration: potential impact: up to 30 minutes Impacted services: internet connectivity and telephony Affected Areas: Hamme, Strombeek-Bever, Wemmel, Brussegem, Relegem, Grimbergen, Merchtem   We apologize for the inconveniences. Best regards The […]

Info: Phishing

Dear customers, We would like to inform you about a global phishing wave that is coming from @edpnet.be domain aimed at both customers and non-customers. The email contains subject “Hangende melding: Edpnet deelt een bestand met u” and an attachment / spam link. Please do not reply to those emails and do not open any […]

Outage: Short outage at edpnet office : Closed

Dear customers, Edpnet had a short outage in their office. The company telephone numbers were unreachable during the outage and ongoing phone conversations may have been interrupted. Please find all details below: Start: 2018-11-22 12:33* End: 2018-11-22 12:49* Duration: 16 minutes Impacted services: edpnet support reachability Affected Areas: edpnet office   We apologize for the […]

Maintenance planned on 10/12/2018 – impacted services: internet connectivity and telephony : Closed

Dear customers, Edpnet in cooperation with Proximus has planned a maintenance in order to replace fiber hardware. This maintenance may affect your services. Please find all details below: Start: 2018-12-10 00:00* End: 2018-12-10 06:00* Duration: 30 minutes Impacted services: Internet connectivity and telephony Affected Areas: Brussels districts of Ixelles, Auderghem, Watermaal-Bosvoorde   We apologize for […]

Maintenance planned on 03/12/2018 – impacted services: internet connectivity and telephony : Closed

Dear customers, Edpnet in cooperation with Proximus has planned a maintenance in order to replace fiber hardware. This maintenance may affect your services. Please find all details below: Start: 2017-12-03 00:00* End: 2017-12-03 06:00* Duration: 30 minutes Impacted services: internet connectivity and telephony Affected Areas: Kraainem, Wezembeek-Oppem, Sterrebeek, Zaventem   We apologize for the inconveniences. […]

Maintenance planned on 26/11/2018 – impacted services: internet connectivity and telephony : Closed

Dear customers, Edpnet in cooperation with Proximus has planned a maintenance in order to replace fiber hardware. This maintenance may affect your services. Please find all details below: Start: 2018-11-26 00:00* End: 2018-11-26 06:00* Duration: 30 minutes Impacted services: internet connectivity and telephony Affected Areas: Anderlecht, Wemmel   We apologize for the inconveniences. Best regards […]

Maintenance planned on 14/11/2018 – impacted services: internet connection : Closed

Dear customers, Edpnet has planned a maintenance in order to migrate certain clients to a new DSL concentrator. In order to do so, we will cause a short interruption of your connection. If you experience a longer downtime, reboot your modem/router, and if needed contact our support services. Please find all details below: Start: 2018-11-14 […]