Maintenance planned on 06/06/2019 – impacted services: telephony

Dear customers, Edpnet has planned a maintenance in order to apply an update on our telephony switches. This maintenance may cause issues on incoming and outgoing calls. Please find all details below: Start: 2019-06-06 00:00* End: 2019-06-06 00:45* Duration: 45 minutes Impacted services: telephony Affected Areas: all areas   We apologize for the inconveniences. Best […]

Outage: Problem with outgoing calls: Solved

Dear customers, Edpnet has experienced an outage with telephony service (outgoing calls) due to an urgent maintenance on our telephony switches.  Our Network Operations team solved the outage. Please find all details below: Start: 2019-06-05 09:21* End: 2019-06-05 10:21* Duration: 1 hour Impacted services: telephony: outgoing calls not possible or take long time to connect […]

Maintenance planned on 24/06/2019 – impacted services: all internet services – region: Bruxelles (1000) & Uccle

Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start: 2019-06-24 01:00* End: 2019-06-24 06:00* Duration: potential impact: up to 2h30min Impacted services: all internet services Affected Areas: Bruxelles (1000) & Uccle   We apologize for the inconveniences. Best regards […]

Maintenance planned on 19/06/2019 – impacted services: all internet services – region: Brussels

Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start: 2019-06-19 01:00* End: 2019-06-19 06:00* Duration: potential impact: up to 2h30min Impacted services: all internet services Affected Areas: Brussels region: Auderghem, Watermael-Boitsfort, Bruxelles, Ixelles, Woluwe-Saint-Pierre, Uccle   We apologize for […]

Maintenance planned on 17/06/2019 – impacted services: all internet services – region: Beveren-Waas & Sint-Gillis-Waas

Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start: 2019-06-17 01:00* End: 2019-06-17 06:00* Duration: potential impact: up to 2h30min Impacted services: all internet services Affected Areas: Beveren-Waas & Sint-Gillis-Waas   We apologize for the inconveniences. Best regards The […]

Issue: problem with telephony at edpnet office : Solved

Dear customers, Edpnet has experienced an issue with our office telephony availability. No customers impacted. Our Network Operations team solved the outage. Please find all details below: Start: 2019-05-24 14h35* End: 2019/05/24 17h00* Duration: 2h25min Impacted services: edpnet support reachability   We apologize for the inconveniences. Best regards The edpnet team *All times are listed […]

Maintenance planned on 04/06/2019 – impacted services: all internet services

Dear customers, Edpnet has planned a maintenance in order to apply a firmware upgrade on our core routers. This maintenance may affect your services. Please find all details below: Start: 2019-06-04 04:00* End: 2019-06-04 05:00* Duration: potential downtime: up to 5 minutes Impacted services: all internet services Affected Areas: all   We apologize for the […]

Maintenance planned on 12/06/2019 – impacted services: all internet services – region: Brussels

Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start: 2019-06-12 01:00* End: 2019-06-12 06:00* Duration: potential impact: up to 2h30min Impacted services: all internet services Affected Areas: Brussels region: Sint-Jans-Molenbeek, Bruxelles, Koekelberg, Anderlecht   We apologize for the inconveniences. […]

Maintenance planned on 12/06/2019 – impacted services: all internet services – region: Mons

Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start: 2019-06-12 01:00* End: 2019-06-12 06:00* Duration: potential impact: up to 2h30min Impacted services: all internet services Affected Areas: Mons   We apologize for the inconveniences. Best regards The edpnet team […]