Maintenance planned on 02/12/2019 – impacted services: all internet services – region: Namur

Dear customers, Proximus has planned a maintenance in order to increase the network capacity. This maintenance may affect your services. Please find all details below: Start*: 2019-12-02 01:00 End*: 2019-12-02 06:00 Duration: 15 minutes Impacted services: All internet services Affected Areas**: Namur   We apologize for the inconveniences. Best regards The edpnet team * All […]

Maintenance planned on 09/12/2019 – impacted services: all internet services

Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start*: 2019-12-09 00:00 End*: 2019-12-09 05:00 Duration: potential impact: up to 2h30min Impacted services: All internet services Affected Areas**: Waterloo & regions Braine-l’Alleud, Braine-Le-Château   We apologize for the inconveniences. Best […]

Outage: Incoming Telephony (All Areas): SOLVED

Dear customers, Last night we have experienced an outage with our incoming telephony.  Our Network Operations team investigated the issue as soon as we got first complaints. We found out that some links between edpnet and Proximus were down and fixed the issue. Please find all details below: Start*: 2019-10-23 23:58 End*: 2019-10-24 08:28 Duration: […]

Maintenance planned on 25/11/2019 – impacted services: all internet services

Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start*: 2019-11-25 01:00 End*: 2019-11-25 06:00 Duration: potential impact: up to 2h30min Impacted services: All internet services Affected Areas**: Antwerp Gent and regions Zelzate, Wachtebeke, Zottegem   We apologize for the […]

Maintenance planned on 17/10/2019 – impacted services: Telephony

Dear customers, Edpnet has planned a short maintenance in order to apply an update on our voice switches. This maintenance may cause issues on incoming and outgoing calls. Please find all details below: Start*: 2019-10-17 00:05 End*: 2019-10-17 00:20 Duration: 15 minutes Impacted services: Telephony Affected Areas**: All areas   We apologize for the inconveniences. […]

Maintenance planned on 04/11/2019 – impacted services: all internet services

Dear customers, Proximus has planned a maintenance in order to apply an update on their switches. This maintenance may affect your services. Please find all details below: Start*: 2019-11-04 01:00 End*: 2019-11-04 06:00 Duration: potential impact: 15 minutes Impacted services: All internet services Affected Areas**: 41GRE: Liège, Namur, province of Luxembourg   We apologize for […]

Maintenance planned on 28/10/2019 – impacted services: all internet services

Dear customers, Proximis has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start*: 2019-10-28 01:00 End*: 2019-10-28 06:00 Duration: potential impact: up to 2h30min Impacted services: All internet services Affected Areas**: Machelen, Zaventem, Kraainem, Woluwe-Saint-Lambert   We apologize for the inconveniences. Best regards […]

Maintenance planned on 18/10/2019 – impacted services: all internet services

Dear customers, Edpnet has planned a maintenance on one of our core routers in order to improve the performance and the quality of our services. This maintenance may cause an interruption (up to 60 minutes) of your internet connection. If you experience a longer downtime, please reboot your modem/router, Please find all details below: Start*: […]

Maintenance planned on 23/10/2019 – impacted services: all internet services – region: Antwerp City & Stabroek

Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start*: 2019-10-23 01:00 End*: 2019-10-23 06:00 Duration: potential impact: up to 2h30min Impacted services: all internet services Affected Areas**: Antwerp (2040), Stabroek (2940)   We apologize for the inconveniences. Best regards […]