My edpnet

Category: Belgium

Maintenance planned on 26/10/2020 – impacted services: All internet services – region: Eupen, Raeren, Lontzen

Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start*: 2020-10-26 01:00 End*: 2020-10-26 06:00 Duration: potential impact: up to 2h30min Impacted services: all internet services Affected Areas**: Eupen, Raeren, Lontzen   We apologize for the inconveniences. Best regards The […]

Maintenance planned on 08/10/2020 – impacted services: Telephony

Dear customers, Edpnet has planned an urgent maintenance on our voice switches. The telephony service will keep working during the maintenance, but current calls may be interrupted. Please find all details below: Start*: 2020-10-08 00:00 End*: 2020-10-08 07:00 Duration: 7 hours Impacted services: Telephony (minimal impact) Affected Areas**: All areas   We apologize for the […]

Maintenance planned on 07/10/2020 – impacted services: All internet services – region: Brussels

Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start*: 2020-10-07 01:00 End*: 2020-10-07 06:00 Duration: potential impact: up to 2h30min Impacted services: All internet services Affected Areas**: Brussels regions: Ixelles, Uccle, Watermael-Boitsfort, Auderghem, Woluwe-Saint-Pierre   We apologize for the […]

Info: Report on the recent DDoS issue

Dear customers, Starting from Friday edpnet was subject to major Denial of Service attacks (DDoS). An overview of the attacks and the time frames can be found below: Friday 28/08/2020, 18:00 – 19:00 Sunday 30/08/2020, 20:30 – 20:45 Sunday 30/08/2020, 22:20 – 00:55 Monday 31/08/2020, 04:05 – 05:05 Monday 31/08/2020, 11:15 – 18:45 In the […]

Outage : Problem with internet services – DDoS attacks on 28/08-31/08/20 : SOLVED

Dear customers, We have experienced an outage with internet services (traffic drops) due to several DDoS attacks*** on our network. The attacks occurred at different hours and were causing intermittent connection, speed issues and packet loss. The heaviest one took place on Monday 31/08 and lasted from 11h15 until 18h45. Outside of those hours, everything […]

Outage : Problem with internet services – SOLVED

Dear customers, We are currently experiencing an outage with internet services (traffic drops). Our Network Operations team is investigating the outage. Further details on the affected areas and an estimated duration will be released as soon as possible. EDIT 19:40*: Our DNS-servers were the target of a concerted DDOS-attack for approximately one hour (18:00 – […]

Info: Fake Non-delivery notifications

Dear customers, We would like to inform you about a new phishing wave that is aimed at both customers and non-customers. Customers receive emails pretending to come from a mailserver / Microsoft Online Service, etc. The message tells you that your incoming mails have been placed on hold until you click on a link. Here […]

Outage notification: Internet services down – regions: Ath & Châtelet : SOLVED

UPDATE 11h45: The issue is also solved for Ath UPDATE 11h25: Outage in Châtelet has been solved. Dear customers, We are currently experiencing an outage with internet services in regions Ath and Châtelet. Our Network Operations team is investigating the outage. Further details on the affected areas and an estimated duration will be released as […]

Maintenance planned on 01/07/2020 – impacted services: All internet services

Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start*: 2020-07-01 01:00 End*: 2020-07-01 06:00 Duration: potential impact: up to 2h30min Impacted services: All internet services Affected Areas**: Machelen, Zaventem, Kraainem, Woluwe-Saint-Lambert   We apologize for the inconveniences. Best regards […]