Outage: all data services (internet, telephony, …)
Dear customers, We have experienced an outage with DSL services impacted by the maintenance of last night. For most customers, the problem was solved when they restarted their modems. The outage has been fixed by our NOC team. Please find all details below: Start: 2016-06-07 2:09 AM* End: 2016-06-07 9:47 AM* Duration: 7,5 hours Impacted services: All data […]
Maintenance planned on 31/05/2016 – impacted services: all DSL services in Netherlands and possibly in Belgium
Dear customers, Edpnet has planned a maintenance on its remote servers. We’ll be keeping the downtime to a minimum, but expect several reconnections during the maintenance. Please find all details below: Start: 2016-05-31 03:00 AM* End: 2016-05-31 06:00 AM* Duration: 15 minutes Impacted services: All data services (internet, telephony, …) Affected Areas: Customers connections in Netherlands will be […]
Maintenance planned on 16/11 – impacted services: DSL services in Gilly (Charleroi)
Dear Customer, To ensure that your data solution continues to function flawlessly, Proximus will shortly be carrying out works on its network. This work may have an impact on your data communications. Please find all details below: Start: 2015-11-16 00:00 AM* End: 2015-11-16 06:00 AM* Duration: 10 minutes Impacted services: All data services (internet, telephony, […]
Outage: VoIP telephony / SIP trunking
Dear customers, We’ve experienced an outage with VoIP/SIP services due to a fault of one of our telephony switches. For this moment the outage is solved. All services are up and running. Please find all details below: Start: 2015-10-25 23:45 End: 2015-10-26 10:30 Duration: 11 hours Impacted services: VoIP telephony / SIP trunking Affected Areas: All […]
31 October – Outage
Dear customers, Edpnet just had a big outage on its network. Traffic is coming back up.It is possible that some destinations will still show issues. Description: Wrong routes were announced to our gateway causing all traffic to be incorrectly routed.Start: 2014-10-31 10:55 AM*End: 2014-10-31 11:20 AM*Duration: 25 minutesImpacted services: All edpnet services We apologize for […]
09 Januari 2014
Vanwege het falen van onze opslagsystemen worden mails momenteel vertraagd verzonden. Er is geen data verloren gegaan en de systemen draaien nog steeds.De vertraging wordt veroorzaakt door het heropbouwen van onze systemen. Het is mogelijk dat u ook tijdelijk een foutmelding krijgt, gelieve het dan enkele minuten later nogmaals te proberen. Het volledig oplossen van […]
26 december 2013
Er is een onderhoud gepland om de kwaliteit van ons netwerk te verbeteren. Gedurende het onderhoud zullen alle edpnet diensten tijdelijk onbeschikbaar zijn (DSL, VOIP, hosting, mail,…).Tijdspanne: 02:00 – 04:00 Downtime: ~60 minutes Het is aan te raden om het modem te herstarten bij problemen na de geplande werken. Edpnet verontschuldigt zich voor dit ongemak.