Belgium / Info / Maintenance / Planned /
Dear customers,
Proximus has planned a maintenance in order to move some underground cables before the road works.
This maintenance may affect your services.
Please find all details below:
| Start*: |
24-09-2021 00:05 |
| End*: |
24-09-2021 05:00 |
| Duration: |
4 hours 55 minutes |
| Impacted services: |
all internet services |
| Affected Areas**: |
Lanaken |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Belgium / Info / Maintenance / Planned /
Dear customers,
Proximus has planned a maintenance in order to move some underground cables before the road works.
This maintenance may affect your services.
Please find all details below:
| Start*: |
09-09-2021 00:15 |
| End*: |
09-09-2021 06:00 |
| Duration: |
5 hours 45 minutes |
| Impacted services: |
all internet services |
| Affected Areas**: |
Roeselare,
Ronse |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Belgium / Info / Maintenance / Planned /
Dear customers,
Proximus has planned a maintenance which may affect your services.
Please find all details below:
| Start*: |
27-08-2021 00:00 |
| End*: |
27-08-2021 06:00 |
| Duration: |
6 hours |
| Impacted services: |
all internet services |
| Affected Areas**: |
Herstal,
Oupeye,
Habay |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Belgium / Info / Maintenance / Planned /
Dear customers,
Proximus has planned a maintenance in order to move some underground cables before the road works in the regions Forest and Saint-Gilles.
This maintenance may affect your services.
Please find all details below:
| Start*: |
25-08-2021 00:00 / 26-08-2021 00:00 |
| End*: |
25-08-2021 06:00 / 26-08-2021 06:00 |
| Duration: |
25-08-2021: 6 hours at night
26-08-2021: 6 hours at night |
| Impacted services: |
all internet services |
| Affected Areas**: |
Forest, Saint-Gilles |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Belgium / Info / Maintenance / Planned /
Dear customers,
Edpnet has planned a maintenance on one of our core routers in order to improve the performance and the quality of our services. These works may cause a short interruption of your connection during scheduled maintenance window.
Please find all details below:
| Start*: |
24-08-2021 02:00 |
| End*: |
24-08-2021 05:00 |
| Duration: |
potential impact: a short interruption of internet connection during maintenance window |
| Impacted services: |
all internet services |
| Affected Areas**: |
02STR: Brussels region |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Belgium / outage / Solved /
Dear customers,
We are currently experiencing an outage with our datacenter in Sint-Niklaas, one of our core routers there has crashed. Our Network Operations team is investigating this outage. Further updates will be released as soon as possible.
EDIT 10:19*: The issues were resolved at 9h30. We are investigating further.
Please find all details below:
| Start*: |
13-08-2021 8:15* |
| End*: |
13-08-2021 9:30* |
| Duration: |
Approx. 75 minutes |
| Impacted services: |
Mail/webmail services, my edpnet, etc. |
| Affected Areas**: |
ALL |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Belgium / Domain / Solved /
Dear customers,
We would like to inform you about an issue we had on our dnsbelgium.be platform. Due to human error, a pre-set group of name servers (ns1 & ns2.edpnet.be) were changed as a whole rather than for a single domain, causing a temporary outage for domains managed under this group. Some of our .be-domains were affected this way.
The error was made at approx 11h50* and corrected at 13h30*.
We apologize for the inconvenience. If you have any questions left, please do not hesitate to contact us.
Best regards
The edpnet team
*local time
Belgium / Info / Maintenance / Planned /
Dear customers,
Proximus has planned a maintenance which may affect your services.
Please find all details below:
| Start*: |
08-07-2021 00:00 |
| End*: |
08-07-2021 06:00 |
| Duration: |
potential impact: up to 6 hours |
| Impacted services: |
all internet services |
| Affected Areas**: |
Diest;
Eeklo |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Belgium / Info / Maintenance / Planned /
Dear customers,
Proximus has planned a maintenance which may affect your services.
Please find all details below:
| Start*: |
02-07-2021 00:00 |
| End*: |
02-07-2021 06:00 |
| Duration: |
up to 6 hours |
| Impacted services: |
all internet services |
| Affected Areas**: |
Eeklo, Assesse |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Belgium / Info / Maintenance / Planned /
Dear customers,
Proximus has planned a maintenance which may affect your services.
Please find all details below:
| Start*: |
25-06-2021 00:00 |
| End*: |
25-06-2021 06:00 |
| Duration: |
potential impact: up to 6 hours |
| Impacted services: |
all internet services |
| Affected Areas**: |
Ohey |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site