Maintenance planned on 25/05/2020 – impacted services: all internet services – region: Herve

Dear customers,

Proximus has planned a maintenance in order to replace network hardware.

This maintenance may affect your services.

Please find all details below:

Start*: 2020-05-25 01:00
End*: 2020-05-25 06:00
Duration: potential impact: up to 2h30min
Impacted services: All internet services
Affected Areas**: Herve

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 18/05/2020 – impacted services: all internet services

Dear customers,

Proximus has planned a maintenance in order to replace network hardware.

This maintenance may affect your services.

Please find all details below:

Start*: 2020-05-18 01:00
End*: 2020-05-18 06:00
Duration: potential impact: up to 2h30min
Impacted services: All internet services
Affected Areas**: Merchtem, Wemmel, Grimbergen & Asse

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 10/04/2020 – impacted services: Telephony

Dear customers,

Edpnet has planned a maintenance in the night of 9 to 10 April in order to apply a software update on our voice switches.

This maintenance may cause issues on incoming and outgoing calls.

Please find all details below:

Start*: 2020-04-10 00:00
End*: 2020-04-10 00:15
Duration: 15 minutes
Impacted services: Telephony
Affected Areas**: All areas

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 11/03/2020 – impacted services: Telephony

Dear customers,

Edpnet has planned a maintenance on our telephony switches. The telephony service will keep working during the maintenance, but current calls may be interrupted.

Please find all details below:

Start*: 2020-03-11 00:05
End*: 2020-03-11 02:00
Duration: 1 hour 55 minutes
Impacted services: Telephony (minimal impact expected)
Affected Areas**: All areas

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 04/03/2020 – impacted services: all internet services

Dear customers,

Edpnet has planned a maintenance in order to increase the network capacity.

This maintenance will cause an interruption (up to 1 hour) of your internet connection. If you experience a longer downtime, please reboot your modem/router.

Please find all details below:

Start*: 2020-03-04 02:00
End*: 2020-03-04 05:00
Duration: up to 1 hour of downtime
Impacted services: All internet services
Affected Areas**: 03BKC: Antwerp, Limburg, Flemish Brabant
91GEN: West and East Flanders

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 09/03/2020 – impacted services: all internet services – region: Gent

Dear customers,

Proximus has planned a maintenance in order to replace network hardware.

This maintenance may affect your services.

Please find all details below:

Start*: 2020-03-09 01:00
End*: 2020-03-09 06:00
Duration: potential impact: up to 2h30min
Impacted services: All internet services
Affected Areas**: Gent and regions Merelbeke, Melle, Destelbergen, Laarne

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 27/01/2020 – impacted services: all internet services

Dear customers,

Proximus has planned a maintenance in order to replace network hardware.

This maintenance may affect your services.

Please find all details below:

Start*: 2020-01-27 01:00
End*: 2020-01-27 06:00
Duration: potential impact: up to 2h30min
Impacted services: all internet services
Affected Areas**: Deinze, Nazareth & Zulte

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 15/01/2020 – impacted services: all internet services

Dear customers,

Proximus has planned a maintenance in order to replace network hardware.

This maintenance may affect your services.

Please find all details below:

Start*: 2020-01-15 00:00
End*: 2020-01-15 06:00
Duration: potential impact: up to 2h30min
Impacted services: all internet services
Affected Areas**: Antwerp and regions Aartselaar, Schelle, Hemiksem & Kontich
Gent and regions Merelbeke, Melle, Destelbergen & Laarne
Soignies & Braine-le-Compte

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 02/12/2019 – impacted services: all internet services – region: Namur

Dear customers,

Proximus has planned a maintenance in order to increase the network capacity.

This maintenance may affect your services.

Please find all details below:

Start*: 2019-12-02 01:00
End*: 2019-12-02 06:00
Duration: 15 minutes
Impacted services: All internet services
Affected Areas**: Namur

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 09/12/2019 – impacted services: all internet services

Dear customers,

Proximus has planned a maintenance in order to replace network hardware.

This maintenance may affect your services.

Please find all details below:

Start*: 2019-12-09 00:00
End*: 2019-12-09 05:00
Duration: potential impact: up to 2h30min
Impacted services: All internet services
Affected Areas**: Waterloo & regions Braine-l’Alleud, Braine-Le-Château

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site