Outage: Internet services: region Liège: Solved
Dear customers, We have experienced an outage with Internet services due to a short power outage in the Liège region. Please find all details below: Start: 2018-03-15 13:35* End: 2018-03-15 14:10* Duration: 35 minutes Impacted services: Internet services Affected Areas: Liège region : 41 We apologize for the inconveniences. Best regards The edpnet team […]
Maintenance planned on 23/03/2018 – impacted services: Internet Connection: Closed
Dear customers, KPN has planned a maintenance in order to replace the wiring of the ETN Node towards the DSLAMs. The interruption is expected to be 30 minutes. This maintenance may affect your services. Please find all details below: Start: 2018-03-23 04:00* End: 2018-03-23 07:00* Duration: 30 minutes Impacted services: internet, telephony Affected Areas: All […]
Outage: Internet Region West and East Flanders: Solved
Dear customers, We have experienced a partial power failure which caused an Internet Service issue in Region West and East Flanders. Please find all details below: Start: 2017-12-19 12:05* End: 2017-12-19 12:23* Duration: 18 min Impacted services: Internet/Telephony Affected Areas: West/East Flanders: 91GEN: 050, 051, 052, 053, 054, 055, 056, 057, 058, 059, 09 Update 19/12/2017 12:26 […]
Outage: Internet Service Brussels Region : Solved
Dear customers, We have experienced an outage with internet connectivity in Brussels region yesterday evening. There were 2 short offline periods: 18:02 – 18:10 and 19:35 – 19:43 Our Network Operations team will investigate the cause of these two short interruptions. Please find all details below: Start – End: 2017-12-04 18:02* – 2017-12-04 18:10* Start – End: […]
Issue: Google services slow: Solved
Dear customers, We are currently experiencing an issue with reachability towards Google. Our Network Operations team is investigating this issue, a ticket at Google has been created. Further updates will be released as soon as possible. Please find all details below: Start: 2017-11-12 11:00* End: 2017-11-12 23:00* Duration: 12 hours Impacted services: Google reachabilitly Affected […]
Maintenance planned on 23/05/2017 – impacted services: Internet, telephony: Closed
Dear customers, Edpnet has planned works in our domain to maintain the quality of the services we provide. This maintenance may affect your connection. You will experience a short disconnect during the given time. Please, find all details below: Start: 2017-05-23 02:00 End: 2017-05-23 03:00 Duration: 15 minutes Impacted services: Internet, Telephony Affected Areas: Brussels, Antwerp, […]
Outage: all data services (internet, telephony, …)
Dear customers, We have experienced an outage with DSL services impacted by the maintenance of last night. For most customers, the problem was solved when they restarted their modems. The outage has been fixed by our NOC team. Please find all details below: Start: 2016-06-07 2:09 AM* End: 2016-06-07 9:47 AM* Duration: 7,5 hours Impacted services: All data […]