Maintenance planned on 08/10/2018 – impacted services: internet connectivity and telephony: Closed
Dear customers, Edpnet in cooperation with Proximus has planned a maintenance in order to replace fiber hardware. Service impact starts at 01:00 in the morning. Services will be gradually restored. We expect the impact to last between 30 minutes and 2 hours 30 minutes. This intervention requires no action from you, however, if your service […]
Maintenance planned on 03/10/2018 – impacted services: internet connectivity and telephony: Closed
Dear customers, Edpnet in cooperation with Proximus has planned a maintenance in order to replace fiber hardware. Service impact starts at 01:00 in the morning. Services will be gradually restored. We expect the impact to last between 30 minutes and 2 hours 30 minutes. This intervention requires no action from you, however, if your service […]
Maintenance planned on 01/10/2018 – impacted services: internet connectivity and telephony: Closed
Dear customers, Edpnet in cooperation with Proximus has planned a maintenance in order to replace fiber hardware. Service impact starts at 01:00 in the morning. Services will be gradually restored. We expect the impact to last between 30 minutes and 2 hours 30 minutes. This intervention requires no action from you, however, if your service […]
Maintenance planned on 24/09/2018 – impacted services: internet connectivity and telephony: CLosed
Dear customers, Edpnet in cooperation with Proximus has planned a maintenance in order to replace fiber hardware. Service impact starts at 01:00 in the morning. Services will be gradually restored. We expect the impact to last between 30 minutes and 2 hours 30 minutes. This intervention requires no action from you, however, if your service […]
Maintenance planned on 14/09/2018 – impacted services: Internet, telephony, hosting and email services: Closed
Dear customers, Edpnet has planned a maintenance in order to upgrade the software on one of our routers, which is required to resolve some outstanding bugs. This will cause an impact across many of our services. Please find all details below: Start: 2018-09-14 01:00* End: 2018-09-14 05:00* Duration: 5hours Impacted services: Up to 1hr of […]
Outage: Telephony: Reduced capacity: Solved
Dear customers, We have experienced an outage with our telephony services. Our servers ran on 50% capacity which caused issues on ingoing and outgoing calls. Our Network Operations team has solved the problem. Please find all details below: Start: 2018-08-28 06:44* End: 2018-08-28 12:24* Duration: TBC Impacted services: Telephony: ingoing and outgoing calls Affected Areas: All […]
Emergency maintenance 22/08 : POP3/IMAP mail servers: Closed
Dear customers, Edpnet has done an emergency maintenance in order to perform a file system check regarding our mail system and to remedy occurred errors. This maintenance may affect your services. Please find all details below: Start: 2018-08-22 20:10 End: 2018-08-22 21:40 Duration: 1h30min Impacted services: mail/webmail Affected Areas: all No mail loss was registered […]
Outage: Hosting/Mail and VPBX: Solved
Dear customers, We have experienced an outage with hosting/mail and VPBX services due to a networking equipment glitch. Please find all details below: Start: 2018-08-21 14:50* End: 2018-08-21 16:45* Duration: 1h55min Impacted services: Hosting/mail/ VPBX Affected Areas: All Update: 21/08 15:50 VPBXs starting up Update: 21/08 16:08 Mail service is back online, starting delivery Update: 21/08 […]
Maintenance planned on 20/08/2018 – impacted services: all internet services – Area : Nivelles 067
Dear customers, Edpnet has planned a maintenance in order to install a next-generation router which will offer an important increase in network capacity. This maintenance may affect your services. Please find all details below: Start: 2017-08-20 01:00* End: 2017-08-20 06:00* Duration: 02h 30min Impacted services: all internet services Affected Areas: Nivelles: 067 We apologize […]
Maintenance planned on 14/8/2018: Telephony
Dear customers, Edpnet has planned a maintenance in order to ensure the quality of our telephony. This maintenance may affect your services, but no impact is expected. Please find all details below: Start: 2018-08-14 5:30* End: 2017-08-14 6:30* Duration: 1 hour Impacted services: Telephony Affected Areas: All areas We apologize for the inconveniences. Best […]