Belgium / Info / Internet / Maintenance / Planned / Scheduled / Telephony /
Dear customers,
Edpnet in cooperation with Proximus has planned a maintenance in order to replace fiber hardware.
Service impact starts at 01:00 in the morning. Services will be gradually restored. We expect the impact to last between 30 minutes and 2 hours 30 minutes.
This intervention requires no action from you, however, if your service is unexpectedly not restored by 06:00, you can try a restart of your local device (CPE router, modem, etc.).
Please find all details below:
| Start: |
2018-10-29 01:00* |
| End: |
2018-10-29 06:00* |
| Duration: |
5 hours : potential impact: 02h30 |
| Impacted services: |
internet connectivity and telephony |
| Affected Areas: |
Antwerpen; Hoboken, Wilrijk, Edegem: 03 |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Belgium / Closed / Info / Internet / Maintenance / Planned / Scheduled / Telephony /
Dear customers,
Edpnet in cooperation with Proximus has planned a maintenance in order to replace fiber hardware.
Service impact starts at 01:00 in the morning. Services will be gradually restored. We expect the impact to last between 30 minutes and 2 hours 30 minutes.
This intervention requires no action from you, however, if your service is unexpectedly not restored by 06:00, you can try a restart of your local device (CPE router, modem, etc.).
Please find all details below:
| Start: |
2018-10-29 01:00* |
| End: |
2018-10-29 06:00* |
| Duration: |
5 hours : potential impact: 02h30 |
| Impacted services: |
internet connectivity and telephony |
| Affected Areas: |
Bressoux, Angleur, Grivegnée, Luik; Seraing: 04 |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Belgium / Closed / Info / Internet / Maintenance / Planned / Scheduled / Telephony /
Dear customers,
Edpnet in cooperation with Proximus has planned a maintenance in order to replace fiber hardware.
Service impact starts at 01:00 in the morning. Services will be gradually restored. We expect the impact to last between 30 minutes and 2 hours 30 minutes.
This intervention requires no action from you, however, if your service is unexpectedly not restored by 06:00, you can try a restart of your local device (CPE router, modem, etc.).
Please find all details below:
| Start: |
2018-10-24 01:00* |
| End: |
2018-10-24 06:00* |
| Duration: |
5 hours : potential impact: 02h30 |
| Impacted services: |
internet connectivity and telephony |
| Affected Areas: |
Hasselt, Diepenbeek, Zonhoven, Kuringen, Zolder, Kermt: 011 |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Belgium / Info / Internet / Maintenance / Planned / Scheduled / Telephony /
Dear customers,
Edpnet in cooperation with Proximus has planned a maintenance in order to replace fiber hardware.
Service impact starts at 01:00 in the morning. Services will be gradually restored. We expect the impact to last between 30 minutes and 2 hours 30 minutes.
This intervention requires no action from you, however, if your service is unexpectedly not restored by 06:00, you can try a restart of your local device (CPE router, modem, etc.).
Please find all details below:
| Start: |
2018-10-17 01:00* |
| End: |
2018-10-17 06:00* |
| Duration: |
5 hours : potential impact: 02h30 |
| Impacted services: |
internet connectivity and telephony |
| Affected Areas: |
Brussels, Molenbeek-Saint-Jean, Jette, Ganshoren, Koekelberg: 02 |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Belgium / Info / Internet / Planned / Scheduled / Telephony /
Dear customers,
Edpnet in cooperation with Proximus has planned a maintenance in order to replace fiber hardware.
Service impact starts at 01:00 in the morning. Services will be gradually restored. We expect the impact to last between 30 minutes and 2 hours 30 minutes.
This intervention requires no action from you, however, if your service is unexpectedly not restored by 06:00, you can try a restart of your local device (CPE router, modem, etc.).
Please find all details below:
| Start: |
2018-10-08 01:00* |
| End: |
2018-10-08 06:00* |
| Duration: |
5 hours : potential impact: 02h30 |
| Impacted services: |
internet connectivity and telephony |
| Affected Areas: |
La Louvière, Manage, Morlanwelz: 064 |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Belgium / Info / Internet / Maintenance / Planned / Scheduled / Telephony /
Dear customers,
Edpnet in cooperation with Proximus has planned a maintenance in order to replace fiber hardware.
Service impact starts at 01:00 in the morning. Services will be gradually restored. We expect the impact to last between 30 minutes and 2 hours 30 minutes.
This intervention requires no action from you, however, if your service is unexpectedly not restored by 06:00, you can try a restart of your local device (CPE router, modem, etc.).
Please find all details below:
| Start: |
2018-10-03 01:00* |
| End: |
2018-10-03 06:00* |
| Duration: |
5 hours : potential impact: 02h30 |
| Impacted services: |
internet connectivity and telephony |
| Affected Areas: |
Wavre: 010 |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Belgium / Info / Internet / Maintenance / Planned / Scheduled / Telephony /
Dear customers,
Edpnet in cooperation with Proximus has planned a maintenance in order to replace fiber hardware.
Service impact starts at 01:00 in the morning. Services will be gradually restored. We expect the impact to last between 30 minutes and 2 hours 30 minutes.
This intervention requires no action from you, however, if your service is unexpectedly not restored by 06:00, you can try a restart of your local device (CPE router, modem, etc.).
Please find all details below:
| Start: |
2018-10-01 01:00* |
| End: |
2018-10-01 06:00* |
| Duration: |
5 hours : potential impact: 02h30 |
| Impacted services: |
internet connectivity and telephony |
| Affected Areas: |
Genk: 089 |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Belgium / Info / Internet / Maintenance / Planned / Scheduled / Telephony /
Dear customers,
Edpnet in cooperation with Proximus has planned a maintenance in order to replace fiber hardware.
Service impact starts at 01:00 in the morning. Services will be gradually restored. We expect the impact to last between 30 minutes and 2 hours 30 minutes.
This intervention requires no action from you, however, if your service is unexpectedly not restored by 06:00, you can try a restart of your local device (CPE router, BBOX modem, etc.).
Please find all details below:
| Start: |
2018-09-24 01:00* |
| End: |
2018-09-24 06:00* |
| Duration: |
5 hours : potential impact: 02h30 |
| Impacted services: |
internet connectivity and telephony |
| Affected Areas: |
Brussels/Ixelles/Etterbeek: 02 |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Belgium / Internet / IPv6 / Issue / outage / Solved /
Dear customers,
We have experienced an outage with our internet service connectivity for IPv6 users. Our Network Operations team has investigated this outage and provided a solution.
In order to restore your IPv6 connectivity, please, reboot your CPE.
Below the details of the outage:
| Start: |
2018-04-03 15:45* |
| End: |
2018-04-04 09:32* |
| Duration: |
17h47min |
| Impacted services: |
IPv6 Connectivity |
| Affected Areas: |
All areas: IPv6 active users reconnecting during this period |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Closed / Internet / Maintenance / Netherlands /
Dear customers,
Edpnet has planned a maintenance in order to prepare for future works and better allocate the available space on our network.
This maintenance will cause an interruption of about 15 minutes on your services.
Please find all details below:
| Start: |
2018-03-27 03:00* |
| End: |
2018-03-27 05:00* |
| Duration: |
5 minutes |
| Impacted services: |
All Fiber to the Home and DSL connections |
| Affected Areas: |
All areas |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time