Maintenance planned on 04/06/2019 – impacted services: all internet services

Dear customers, Edpnet has planned a maintenance in order to apply a firmware upgrade on our core routers. This maintenance may affect your services. Please find all details below: Start: 2019-06-04 04:00* End: 2019-06-04 05:00* Duration: potential downtime: up to 5 minutes Impacted services: all internet services Affected Areas: all   We apologize for the […]

Maintenance planned on 12/06/2019 – impacted services: all internet services – region: Brussels

Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start: 2019-06-12 01:00* End: 2019-06-12 06:00* Duration: potential impact: up to 2h30min Impacted services: all internet services Affected Areas: Brussels region: Sint-Jans-Molenbeek, Bruxelles, Koekelberg, Anderlecht   We apologize for the inconveniences. […]

Maintenance planned on 12/06/2019 – impacted services: all internet services – region: Mons

Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start: 2019-06-12 01:00* End: 2019-06-12 06:00* Duration: potential impact: up to 2h30min Impacted services: all internet services Affected Areas: Mons   We apologize for the inconveniences. Best regards The edpnet team […]

Maintenance planned on 29/05/2019 – impacted services: all internet services

Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start: 2019-05-29 01:00* End: 2019-05-29 06:00* Duration: potential impact: up to 2h30min Impacted services: all internet services Affected Areas: Waterloo, Lasne & Ohain, Eigenbrakel, Sint-Genesius-Rode, Terhulpen   We apologize for the […]

Maintenance planned on 13/05/2019 – impacted services: all internet services – region: Les Bons Villers : Closed

Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start: 2019-05-13 01:00* End: 2019-05-13 06:00* Duration: potential impact: up to 2h30min Impacted services: all internet services Affected Areas: Les Bons Villers   We apologize for the inconveniences. Best regards The […]

Maintenance planned on 24/04/2019 – impacted services: all DSL services : Closed

Dear customers, Proximus has planned a maintenance in order to replace backbone hardware to increase their capacity. This maintenance may affect your services. Please find all details below: Start: 2019-04-24 01:00* End: 2019-04-24 06:00* Duration: up to 2.5 hours Impacted services: All DSL services Affected Areas: Brussels regions : Anderlecht, Sint-Jans-Molenbeek, Sint-Gillis, Bruxelles Sint-Pieters-Leeuw & […]

Outage: Outgoing mail services : Solved

Dear customers, We are currently experiencing an outage with outgoing mail.  Our Network Operations team is investigating this outage. Further updates will be released as soon as possible. Please find all details below: Start: 2019-04-06 14:52* 2019-04-08 17:27* End: 2019-04-08 12:10* 2019-04-09 9:42* Duration: Several days Impacted services: Outgoing mail services Affected Areas: All areas […]

Outage notification: DDoS attack on Saturday

Dear customers, On Saturday afternoon we experienced an issue with internet services due to a large-scale DDoS attack. After investigating, it has become clear that various services, users and providers in Belgium were the target of this attack. We are working to provide better mitigation for this type of attack in the future. We apologize […]