Dear customers,
Proximus has planned a maintenance in order to ensure the communication solution continues to function flawlessly.
This maintenance may affect your services.
Please find all details below:
| Start: | 2017-08-22 05:00* |
|---|---|
| End: | 2017-08-22 11:00* |
| Duration: | 02:00 |
| Impacted services: | xDSL connection |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Dear customers,
Edpnet has planned works in our domain to maintain the quality of the services we provide.
This maintenance may affect your connection. You will experience a short disconnect during the given time.
Please, find all details below:
| Start: | 2017-05-23 02:00 |
|---|---|
| End: | 2017-05-23 03:00 |
| Duration: | 15 minutes |
| Impacted services: | Internet, Telephony |
| Affected Areas: | Brussels, Antwerp, Limburg, Flemish Brabant, West and East Flanders
02, 03, 011, 012, 013, 014, 015, 016, 089, 050, 051, 052, 053, 054, 055, 056, 057, 058, 059, 09 |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Dear customers,
Please be informed that we’ll be planning a maintenance on our remote server on Thursday 27/04/2017.
All customer sessions will be disconnected during the maintenance.
Please find all details below:
| Start: | 2017-04-27 02:00* |
|---|---|
| End: | 2017-04-27 05:00* |
| Duration: | Up to 30 minutes |
| Impacted services: | All data services (internet, telephony, …) |
| Affected Areas: | All areas |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Dear customers,
To ensure that your communication solution continues to function flawlessly, Proximus will shortly be carrying out works on its network. This intervention may have an impact on your services.
Please find all details below:
| Start: | 2017-05-08 00:00* |
|---|---|
| End: | 2017-05-08 02:00* |
| Duration: | Up to 30 minutes |
| Impacted services: | All data services (internet, telephony, …) |
| Affected Areas: | West and East Flanders: 050, 051, 052, 053, 054, 055, 056, 057, 058, 059, 09 |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Dear customers,
Edpnet has planned a maintenance on one of our core routers.
This maintenance affects all DSL connectivity. You may notice some short interruptions in your connection during the maintenance window.
Please find all details below:
| Start: | 2016-04-13 03:00* |
|---|---|
| End: | 2016-04-13 05:00* |
| Duration: | Up to 5 minutes |
| Impacted services: | All data services (internet, telephony, …) |
| Affected Areas: | All areas |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Dear customers,
Proximus will be carrying out short works on its network.
This intervention may have an impact on your services.
Please find all details below:
| Start: | 2017-02-27 00:00* |
|---|---|
| End: | 2017-02-27 02:00* |
| Duration: | 30 minutes |
| Impacted services: | All data services (internet, telephony, …) |
| Affected Areas: | Gent: 091 |
We apologize for any inconvenience.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Dear customers,
To ensure that your communication solution continues to function flawlessly, Proximus will shortly be carrying out works on its network. This intervention may have an impact on your services.
Please find all details below:
| Start: | 2017-02-13 00:00* |
|---|---|
| End: | 2017-02-13 02:00* |
| Duration: | 30 minutes |
| Impacted services: | All data services (internet, telephony, …) |
| Affected Areas: | Gent: 091 |
EDIT 10/02 15:50: This intervention has been cancelled and will likely be moved to another, yet unknown date.
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Update 20/12/2016 – 06:18
Dear customers,
This maintenance was successfully completed.
Best regards
The edpnet team
Dear customers,
Edpnet has planned a maintenance in order to migrate the lines to a new port.
Customers will need to reconnect. If some customers are unable to connect automatically, they may need to reboot their modem.
Please find all details below:
| Start: | 2016-12-20 05:00* |
|---|---|
| End: | 2016-12-20 06:00* |
| Duration: | 5 minutes |
| Impacted services: | All data services (internet, telephony, …) |
| Affected Areas: | All areas |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Dear customers,
Edpnet has planned a maintenance in order to upgrade the software of our voice switches.
No impact is expected, but this maintenance may affect your services.
Please find all details below:
| Start: | 2016-10-31 05:45* |
|---|---|
| End: | 2016-10-31 05:52* |
| Duration: | 7 minutes |
| Impacted services: | All Telephony services |
| Affected Areas: | BE |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Update 07/10/2016 – 02:48:
Dear customers,
Last night’s maintenance was successfully completed. Redundancy tests were performed by bringing down each voice switch.
One switch failed during these tests and corrective measures were taken. After these measures all tests were conducted again and finished 100% successfully.
Best regards
The edpnet team
Initial post:
Dear customers,
Edpnet has planned a maintenance in order to provide full redundancy on our telephony services in the future.
This maintenance may affect your services.
Please find all details below:
| Start: | 2016-10-07 01:00* |
|---|---|
| End: | 2016-10-07 03:00* |
| Duration: | Approx. 60 – 90 minutes |
| Impacted services: | All telephony services |
| Affected Areas: | All |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time