My edpnet

Tag: Belgium

Outage: Fiber cut between Amsterdam and Rotterdam. Traffic is rerouted : SOLVED

Dear customers, We are currently experiencing a fiber cut between Amsterdam and Rotterdam. Traffic is rerouted via a longer path. Further details on the affected areas and an estimated duration will be released as soon as possible. Please find all details below: Start: 2019-08-01 00:10* End: 2019-08-01 13h58* Duration: 13h48min Impacted services: All internet services […]

Maintenance planned on 05/08/2019 – impacted services: all internet services : CLOSED

Dear customers, Proximus has planned a maintenance in order to perform a software update on its equipment. This maintenance may affect your services. Please find all details below: Start: 2019-08-05 01:00* End: 2019-08-05 06:00* Duration: potential impact: 10 minutes Impacted services: all internet services Affected Areas: Brugge Kelmis/La Calamine, Raeren & Lontzen Genk Leuven and […]

Speed issues in Belgium and Netherlands : SOLVED

Dear customers, We are currently experiencing an issue with internet traffic since yesterday evening 20:30. Our Network Operations team has located the faulty interface and shut it down, which resolved the problems around 09:30. While our engineers are in progress of repairing the fault, customers may experience slower speeds to certain networks. Further updates will […]

Maintenance planned on 29/07/2019 – impacted services: all internet services : CLOSED

Dear customers, Proximus has planned a maintenance in order to perform a software update on its equipment. This maintenance may affect your services. Please find all details below: Start: 2019-07-29 01:00* End: 2019-07-29 06:00* Duration: potential impact: 10 minutes Impacted services: all internet services Affected Areas: Brussels regions: Molenbeek-Saint-Jean, Anderlecht, Koekelberg, Auderghem, Bruxelles Wavre & […]

Maintenance planned on 23/07/2019 – impacted services: all internet services : CLOSED

Dear customers, Edpnet has planned a maintenance on our core routers in order to improve the performance and the quality of our services. This maintenance will cause a short interruption (up to 30 minutes) of your connection. If you experience a longer downtime, please reboot your modem/router. Please find all details below: Start: 2019-07-23 02:00* […]

Maintenance planned on 22/07/2019 – impacted services: all internet services – region: Brussels, Antwerp, Hasselt : CLOSED

Dear customers, Proximus has planned a maintenance in order to perform a software update on its equipment. This maintenance may affect your services. Please find all details below: Start: 2019-07-22 01:00* End: 2019-07-22 06:00* Duration: potential impact: 10 minutes Impacted services: all internet services Affected Areas: Brussels regions: Anderlecht, Molenbeek-Saint-Jean, Saint-Gilles, Etterbeek, Auderghem, Ixelles, Uccle, […]

Maintenance planned on 11/07/2019 – impacted services: all internet services : Closed

Dear customers, Edpnet has planned a maintenance in order to implement a new networking hardware, which is aimed to improve the quality of our internet services. This maintenance may cause a short interruption (5-10 minutes) of your connection. Please find all details below: Start: 2019-07-11 05:00* End: 2019-07-11 06:00* Duration: potential impact: 5-10 minutes Impacted […]

Maintenance planned on 15/07/2019 – impacted services: all internet services : Closed

Dear customers, Proximus has planned a maintenance in order to perform a software update on its equipment. This maintenance may affect your services. Please find all details below: Start: 2019-07-15 01:00* End: 2019-07-15 06:00* Duration: potential impact: 10 minutes Impacted services: all internet services Affected Areas: Antwerp regions: Antwerpen, Boom, Niel, Rumst, Aartselaar, Willebroek, Schelle, […]

Maintenance planned on 08/07/2019 – impacted services: all internet services – region: Ghent : Closed

Dear customers, Proximus has planned a maintenance in order to perform a software update on its equipment. This maintenance may affect your services. Please find all details below: Start: 2019-07-08 01:00* End: 2019-07-08 06:00* Duration: potential impact: 10 minutes Impacted services: all internet services Affected Areas: Ghent regions: Gent, Nevele, Deinze, Lovendegem   We apologize […]