Outage: problem with internet services : SOLVED

Dear customers,

Due to an issue with one of our upstream providers, a part of the internet was not reachable anymore. We were rerouting the traffic to another provider while fixing the issue. Since Saturday 14/12/2019 8h45 CET the previous configuration is restored and traffic runs its normal path.

Please find all details below:

Start*: 2019-12-13 15:15
End*: 2019-12-13 16:07
Duration: 52 minutes
Impacted services: all internet services
Affected Areas**: Belgium & The Netherlands

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time
** Check the different areas & zones on our support site

Maintenance planned on 02/12/2019 – impacted services: all internet services – region: Namur
Maintenance planned on 15/01/2020 – impacted services: all internet services

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