Maintenance planned on 31/10/2018 – impacted services: Internet connection: Closed
Dear customers, Edpnet has planned a maintenance in order to migrate certain clients to a new DSL concentrator. In order to do so, we will cause a short interruption of your connection. If you experience a longer downtime, reboot your modem/router, and if needed contact our support services. Please find all details below: Start: 2018-10-31 […]
Maintenance planned on 14/11/2018 – impacted services: internet connectivity and telephony : Closed
Dear customers, Edpnet in cooperation with Proximus has planned a maintenance in order to replace fiber hardware. Service impact starts at 01:00 in the morning. Services will be gradually restored. We expect the impact to last between 30 minutes and 2 hours 30 minutes. This intervention requires no action from you, however, if your service […]
Maintenance planned on 12/11/2018 – impacted services: internet connectivity and telephony: Closed
Dear customers, Edpnet in cooperation with Proximus has planned a maintenance in order to replace fiber hardware. Service impact starts at 01:00 in the morning. Services will be gradually restored. We expect the impact to last between 30 minutes and 2 hours 30 minutes. This intervention requires no action from you, however, if your service […]
Info: Phishing
Dear customers, We would like to inform you about a global phishing wave that is aimed at both customers and non-customers. Please do not reply to those emails and do not open any files or click on any links. For more information, please, consider reading through our support article on this subject https://www.edpnet.be/en/support/troubleshooting/internet/learn-about-security/phishing.html The email […]
Maintenance planned on 07/11/2018 – impacted services: internet connectivity and telephony: Closed
Dear customers, Edpnet in cooperation with Proximus has planned a maintenance in order to replace fiber hardware. Service impact starts at 01:00 in the morning. Services will be gradually restored. We expect the impact to last between 30 minutes and 2 hours 30 minutes. This intervention requires no action from you, however, if your service […]
Outage: Telephony: Solved
Dear customers, We had experienced an outage with our telephony services. Our Network Operations team has solved the outage. Please find all details below: Start: 2018-10-22 11:48* End: 2018-10-22 12:20* Duration: 32minutes Impacted services: Telephony Affected Areas: all We apologize for the inconveniences. Best regards The edpnet team *All times are listed in CET, […]
Maintenance planned on 29/10/2018 – impacted services: internet connectivity and telephony: Closed
Dear customers, Edpnet in cooperation with Proximus has planned a maintenance in order to replace fiber hardware. Service impact starts at 01:00 in the morning. Services will be gradually restored. We expect the impact to last between 30 minutes and 2 hours 30 minutes. This intervention requires no action from you, however, if your service […]
Maintenance planned on 29/10/2018 – impacted services: internet connectivity and telephony: Closed
Dear customers, Edpnet in cooperation with Proximus has planned a maintenance in order to replace fiber hardware. Service impact starts at 01:00 in the morning. Services will be gradually restored. We expect the impact to last between 30 minutes and 2 hours 30 minutes. This intervention requires no action from you, however, if your service […]
Maintenance planned on 24/10/2018 – impacted services: internet connectivity and telephony: Closed
Dear customers, Edpnet in cooperation with Proximus has planned a maintenance in order to replace fiber hardware. Service impact starts at 01:00 in the morning. Services will be gradually restored. We expect the impact to last between 30 minutes and 2 hours 30 minutes. This intervention requires no action from you, however, if your service […]
Maintenance planned on 17/10/2018 – impacted services: internet connectivity and telephony: Closed
Dear customers, Edpnet in cooperation with Proximus has planned a maintenance in order to replace fiber hardware. Service impact starts at 01:00 in the morning. Services will be gradually restored. We expect the impact to last between 30 minutes and 2 hours 30 minutes. This intervention requires no action from you, however, if your service […]