Maintenance planned on 12/12/2018 – impacted services: all internet services – region: Charleroi, Brussels, Liège: Closed
Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start: 2018-12-12 01:00* End: 2018-12-12 06:00* Duration: Potential impact: up to 2h 30min Impacted services: All internet services Affected Areas: Charleroi; Charleroi districts: Jumet, Gosselies, Ransart; Charleroi suburbs: Fleurus, Heppignies, Viesville, […]
Maintenance planned on 10/12/2018 – impacted services: internet connectivity and telephony – region: Ghent, Brussels : Closed
Dear customers, Proximus has planned a maintenance which may affect your edpnet services. Please find all details below: Start: 2018-12-10 00:00* End: 2018-12-10 06:00* Duration: Potential impact: up to 30 minutes Impacted services: all internet services Affected Areas: Ghent suburbs: Oordegem, Wetteren, Laarne, Massemen, Serskamp, Schellebelle, Smetlede, Kalken; Brussels suburbs: Rixensart, Genval, Ohain, Bierges, La […]
Maintenance planned on 10/12/2018 – impacted services: internet connectivity and telephony: Closed
Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start: 2018-12-10 01:00* End: 2018-12-10 06:00* Duration: Potential impact: between 30 min and 2h30 min Impacted services: all internet services Affected Areas: Turnhout, Ravels, Oostende, Denderleeuw, Liedekerke, Hekelgem, Sint-Katherina-Lombeek, Welle, Erembodegem, […]
Maintenance planned on 10/12/2018 – impacted services: internet connectivity and telephony – region : Ghent : Closed
Dear customers, Proximus has planned a maintenance which may affect your edpnet services. Please find all details below: Start: 2018-12-10 01:00* End: 2018-12-10 06:00* Duration: potential impact : up to 30 minutes Impacted services: internet connectivity and telephony Affected Areas: Mariakerke, Wondelgem, Drongen, Vinderhoute, Vosselare, Nevele, Merendree We apologize for the inconveniences. Best regards […]
Info: Phishing
Dear customers, We would like to inform you about a global phishing wave that is coming from @edpnet.be domain aimed at both customers and non-customers. The email contains subject “Hangende melding: Edpnet deelt een bestand met u” and an attachment / spam link. Please do not reply to those emails and do not open any […]
Outage: Short outage at edpnet office : Closed
Dear customers, Edpnet had a short outage in their office. The company telephone numbers were unreachable during the outage and ongoing phone conversations may have been interrupted. Please find all details below: Start: 2018-11-22 12:33* End: 2018-11-22 12:49* Duration: 16 minutes Impacted services: edpnet support reachability Affected Areas: edpnet office We apologize for the […]
Maintenance planned on 10/12/2018 – impacted services: internet connectivity and telephony : Closed
Dear customers, Edpnet in cooperation with Proximus has planned a maintenance in order to replace fiber hardware. This maintenance may affect your services. Please find all details below: Start: 2018-12-10 00:00* End: 2018-12-10 06:00* Duration: 30 minutes Impacted services: Internet connectivity and telephony Affected Areas: Brussels districts of Ixelles, Auderghem, Watermaal-Bosvoorde We apologize for […]
Maintenance planned on 03/12/2018 – impacted services: internet connectivity and telephony : Closed
Dear customers, Edpnet in cooperation with Proximus has planned a maintenance in order to replace fiber hardware. This maintenance may affect your services. Please find all details below: Start: 2017-12-03 00:00* End: 2017-12-03 06:00* Duration: 30 minutes Impacted services: internet connectivity and telephony Affected Areas: Kraainem, Wezembeek-Oppem, Sterrebeek, Zaventem We apologize for the inconveniences. […]
Maintenance planned on 21/11/2018 – impacted services: internet connectivity and telephony : Closed
Dear customers, Edpnet in cooperation with Proximus has planned a maintenance in order to replace fiber hardware. Service impact starts at 01:00 in the morning. Services will be gradually restored. We expect the impact to last between 30 minutes and 2 hours 30 minutes. This intervention requires no action from you, however, if your service […]
Maintenance planned on 06/11/2018 – impacted services: internet connection: Closed
Dear customers, Edpnet has planned a maintenance in order to migrate certain clients to a new DSL concentrator. In order to do so, we will cause a short interruption of your connection. If you experience a longer downtime, reboot your modem/router, and if needed contact our support services. Please find all details below: Start: 2018-11-06 […]