Maintenance planned on 26/12/2019 – impacted services: telephony
Dear customers, Edpnet has planned a maintenance on our telephony switches. The telephony service will keep working during the maintenance, but current calls may be interrupted. Please find all details below: Start*: 2019-12-26 22:00 End*: 2019-12-26 23:30 Duration: 1h30min Impacted services: Telephony (minimal impact expected) Affected Areas**: All areas We apologize for the inconveniences. […]
Maintenance planned on 15/01/2020 – impacted services: all internet services
Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start*: 2020-01-15 00:00 End*: 2020-01-15 06:00 Duration: potential impact: up to 2h30min Impacted services: all internet services Affected Areas**: Antwerp and regions Aartselaar, Schelle, Hemiksem & Kontich Gent and regions Merelbeke, […]
Outage: problem with internet services : SOLVED
Dear customers, Due to an issue with one of our upstream providers, a part of the internet was not reachable anymore. We were rerouting the traffic to another provider while fixing the issue. Since Saturday 14/12/2019 8h45 CET the previous configuration is restored and traffic runs its normal path. Please find all details below: Start*: […]
Maintenance planned on 02/12/2019 – impacted services: all internet services – region: Namur
Dear customers, Proximus has planned a maintenance in order to increase the network capacity. This maintenance may affect your services. Please find all details below: Start*: 2019-12-02 01:00 End*: 2019-12-02 06:00 Duration: 15 minutes Impacted services: All internet services Affected Areas**: Namur We apologize for the inconveniences. Best regards The edpnet team * All […]
Maintenance planned on 09/12/2019 – impacted services: all internet services
Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start*: 2019-12-09 00:00 End*: 2019-12-09 05:00 Duration: potential impact: up to 2h30min Impacted services: All internet services Affected Areas**: Waterloo & regions Braine-l’Alleud, Braine-Le-Château We apologize for the inconveniences. Best […]
Outage: Incoming Telephony (All Areas): SOLVED
Dear customers, Last night we have experienced an outage with our incoming telephony. Our Network Operations team investigated the issue as soon as we got first complaints. We found out that some links between edpnet and Proximus were down and fixed the issue. Please find all details below: Start*: 2019-10-23 23:58 End*: 2019-10-24 08:28 Duration: […]
Maintenance planned on 25/11/2019 – impacted services: all internet services
Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start*: 2019-11-25 01:00 End*: 2019-11-25 06:00 Duration: potential impact: up to 2h30min Impacted services: All internet services Affected Areas**: Antwerp Gent and regions Zelzate, Wachtebeke, Zottegem We apologize for the […]
Maintenance planned on 17/10/2019 – impacted services: Telephony
Dear customers, Edpnet has planned a short maintenance in order to apply an update on our voice switches. This maintenance may cause issues on incoming and outgoing calls. Please find all details below: Start*: 2019-10-17 00:05 End*: 2019-10-17 00:20 Duration: 15 minutes Impacted services: Telephony Affected Areas**: All areas We apologize for the inconveniences. […]
Maintenance planned on 04/11/2019 – impacted services: all internet services
Dear customers, Proximus has planned a maintenance in order to apply an update on their switches. This maintenance may affect your services. Please find all details below: Start*: 2019-11-04 01:00 End*: 2019-11-04 06:00 Duration: potential impact: 15 minutes Impacted services: All internet services Affected Areas**: 41GRE: Liège, Namur, province of Luxembourg We apologize for […]
Maintenance planned on 28/10/2019 – impacted services: all internet services
Dear customers, Proximis has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start*: 2019-10-28 01:00 End*: 2019-10-28 06:00 Duration: potential impact: up to 2h30min Impacted services: All internet services Affected Areas**: Machelen, Zaventem, Kraainem, Woluwe-Saint-Lambert We apologize for the inconveniences. Best regards […]