My edpnet

Tag: Belgium

Maintenance planned on 09/03/2020 – impacted services: all internet services – region: Gent

Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start*: 2020-03-09 01:00 End*: 2020-03-09 06:00 Duration: potential impact: up to 2h30min Impacted services: All internet services Affected Areas**: Gent and regions Merelbeke, Melle, Destelbergen, Laarne   We apologize for the […]

Maintenance planned on 18/02/2020 – impacted services: all internet services : CLOSED

Dear customers, Edpnet has planned a maintenance in order to increase the network capacity. This maintenance will cause a short interruption (up to 30 minutes) of your internet connection. If you experience a longer downtime, please reboot your modem/router. Please find all details below: Start*: 2020-02-18 05:00 End*: 2020-02-18 06:00 Duration: expected impact: up to […]

Maintenance planned on 14/2/2020 – impacted services: Telephony : CLOSED

Dear customers, Edpnet has planned a maintenance with the express purpose of merging two of our separate voice switches. In the night of 13 to 14 February, we will be taking down SIP2 (212.71.16.194 & 212.71.3.226) and SIP3 (212.71.3.242) and merging them. The resulting server SIP2 will remain accessible on ALL IP-addresses previously linked to […]

Maintenance planned on 07/02/2020 – impacted services: Telephony : CLOSED

Dear customers, Edpnet has planned a maintenance in order to upgrade our telephony servers. Due to our redundant platform, all services will keep working, but you may experience interrupted calls. Please find all details below: Start*: 2020-02-07 00:00 End*: 2020-02-07 00:30 Duration: 30 minutes Impacted services: All telephony (minimal impact expected) Affected Areas**: All areas […]

Outage: Connectivity issues – region : Brussels : SOLVED

Dear customers, We have experienced an outage with internet connectivity in Brussels region, due to an issue on a fiber. The outage started at 01:15 but was mitigated by the backup path until around 4:00, when the link restored partially. This caused traffic to some areas to be routed over the primary link again, resulting […]

Maintenance planned on 27/01/2020 – impacted services: all internet services

Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start*: 2020-01-27 01:00 End*: 2020-01-27 06:00 Duration: potential impact: up to 2h30min Impacted services: all internet services Affected Areas**: Deinze, Nazareth & Zulte   We apologize for the inconveniences. Best regards […]

Maintenance planned on 26/12/2019 – impacted services: telephony

Dear customers, Edpnet has planned a maintenance on our telephony switches. The telephony service will keep working during the maintenance, but current calls may be interrupted. Please find all details below: Start*: 2019-12-26 22:00 End*: 2019-12-26 23:30 Duration: 1h30min Impacted services: Telephony (minimal impact expected) Affected Areas**: All areas   We apologize for the inconveniences. […]

Maintenance planned on 15/01/2020 – impacted services: all internet services

Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start*: 2020-01-15 00:00 End*: 2020-01-15 06:00 Duration: potential impact: up to 2h30min Impacted services: all internet services Affected Areas**: Antwerp and regions Aartselaar, Schelle, Hemiksem & Kontich Gent and regions Merelbeke, […]

Outage: problem with internet services : SOLVED

Dear customers, Due to an issue with one of our upstream providers, a part of the internet was not reachable anymore. We were rerouting the traffic to another provider while fixing the issue. Since Saturday 14/12/2019 8h45 CET the previous configuration is restored and traffic runs its normal path. Please find all details below: Start*: […]