Maintenance planned on 18/02/2020 – impacted services: all internet services : CLOSED
Dear customers, Edpnet has planned a maintenance in order to increase the network capacity. This maintenance will cause a short interruption (up to 30 minutes) of your internet connection. If you experience a longer downtime, please reboot your modem/router. Please find all details below: Start*: 2020-02-18 05:00 End*: 2020-02-18 06:00 Duration: expected impact: up to […]
Outage notification: DDoS attack on Saturday
Dear customers, On Saturday afternoon we experienced an issue with internet services due to a large-scale DDoS attack. After investigating, it has become clear that various services, users and providers in Belgium were the target of this attack. We are working to provide better mitigation for this type of attack in the future. We apologize […]
Maintenance planned on 03/12/2018 – impacted services: internet connectivity and telephony : Closed
Dear customers, Edpnet in cooperation with Proximus has planned a maintenance in order to replace fiber hardware. This maintenance may affect your services. Please find all details below: Start: 2017-12-03 00:00* End: 2017-12-03 06:00* Duration: 30 minutes Impacted services: internet connectivity and telephony Affected Areas: Kraainem, Wezembeek-Oppem, Sterrebeek, Zaventem We apologize for the inconveniences. […]
Maintenance planned on 14/11/2018 – impacted services: internet connection : Closed
Dear customers, Edpnet has planned a maintenance in order to migrate certain clients to a new DSL concentrator. In order to do so, we will cause a short interruption of your connection. If you experience a longer downtime, reboot your modem/router, and if needed contact our support services. Please find all details below: Start: 2018-11-14 […]
Maintenance planned on 21/11/2018 – impacted services: internet connectivity and telephony : Closed
Dear customers, Edpnet in cooperation with Proximus has planned a maintenance in order to replace fiber hardware. Service impact starts at 01:00 in the morning. Services will be gradually restored. We expect the impact to last between 30 minutes and 2 hours 30 minutes. This intervention requires no action from you, however, if your service […]
Maintenance planned on 06/11/2018 – impacted services: internet connection: Closed
Dear customers, Edpnet has planned a maintenance in order to migrate certain clients to a new DSL concentrator. In order to do so, we will cause a short interruption of your connection. If you experience a longer downtime, reboot your modem/router, and if needed contact our support services. Please find all details below: Start: 2018-11-06 […]
Maintenance planned on 31/10/2018 – impacted services: Internet connection: Closed
Dear customers, Edpnet has planned a maintenance in order to migrate certain clients to a new DSL concentrator. In order to do so, we will cause a short interruption of your connection. If you experience a longer downtime, reboot your modem/router, and if needed contact our support services. Please find all details below: Start: 2018-10-31 […]
Maintenance planned on 14/11/2018 – impacted services: internet connectivity and telephony : Closed
Dear customers, Edpnet in cooperation with Proximus has planned a maintenance in order to replace fiber hardware. Service impact starts at 01:00 in the morning. Services will be gradually restored. We expect the impact to last between 30 minutes and 2 hours 30 minutes. This intervention requires no action from you, however, if your service […]
Maintenance planned on 12/11/2018 – impacted services: internet connectivity and telephony: Closed
Dear customers, Edpnet in cooperation with Proximus has planned a maintenance in order to replace fiber hardware. Service impact starts at 01:00 in the morning. Services will be gradually restored. We expect the impact to last between 30 minutes and 2 hours 30 minutes. This intervention requires no action from you, however, if your service […]
Maintenance planned on 07/11/2018 – impacted services: internet connectivity and telephony: Closed
Dear customers, Edpnet in cooperation with Proximus has planned a maintenance in order to replace fiber hardware. Service impact starts at 01:00 in the morning. Services will be gradually restored. We expect the impact to last between 30 minutes and 2 hours 30 minutes. This intervention requires no action from you, however, if your service […]