Belgium / Closed / Info / Internet / Maintenance /
Dear customers,
Edpnet has planned a maintenance in order to increase the network capacity.
This maintenance will cause a short interruption (up to 30 minutes) of your internet connection. If you experience a longer downtime, please reboot your modem/router.
Please find all details below:
| Start*: |
2020-02-18 05:00 |
| End*: |
2020-02-18 06:00 |
| Duration: |
expected impact: up to 30 minutes of service interruption |
| Impacted services: |
All internet services |
| Affected Areas**: |
71GIL: Walloon Brabant, Hainaut
41GRE: Liège, Namur, province of Luxembourg |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Belgium / Internet / outage / Solved /
Dear customers,
On Saturday afternoon we experienced an issue with internet services due to a large-scale DDoS attack. After investigating, it has become clear that various services, users and providers in Belgium were the target of this attack. We are working to provide better mitigation for this type of attack in the future.
We apologize for the inconveniences.
Best regards
The edpnet team
Belgium / Closed / Info / Internet / Maintenance /
Dear customers,
Edpnet in cooperation with Proximus has planned a maintenance in order to replace fiber hardware.
This maintenance may affect your services.
Please find all details below:
| Start: |
2017-12-03 00:00* |
| End: |
2017-12-03 06:00* |
| Duration: |
30 minutes |
| Impacted services: |
internet connectivity and telephony |
| Affected Areas: |
Kraainem, Wezembeek-Oppem, Sterrebeek, Zaventem |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Belgium / Closed / Internet / Maintenance /
Dear customers,
Edpnet has planned a maintenance in order to migrate certain clients to a new DSL concentrator.
In order to do so, we will cause a short interruption of your connection. If you experience a longer downtime, reboot your modem/router, and if needed contact our support services.
Please find all details below:
| Start: |
2018-11-14 04:00* |
| End: |
2018-11-14 06:00* |
| Duration: |
2hours > Potential impact: +-15 minutes |
| Impacted services: |
internet connectivity |
| Affected Areas: |
all PPP customers on zones: 010, 060, 064, 065, 067, 068, 069, 071 |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Belgium / Closed / Info / Internet / Maintenance / Telephony /
Dear customers,
Edpnet in cooperation with Proximus has planned a maintenance in order to replace fiber hardware.
Service impact starts at 01:00 in the morning. Services will be gradually restored. We expect the impact to last between 30 minutes and 2 hours 30 minutes.
This intervention requires no action from you, however, if your service is unexpectedly not restored by 06:00, you can try a restart of your local device (CPE router, modem, etc.).
Please find all details below:
| Start: |
2018-11-21 01:00* |
| End: |
2018-11-21 06:00* |
| Duration: |
5 hours : potential impact: 02h30 |
| Impacted services: |
internet connectivity and telephony |
| Affected Areas: |
Brussels districts of Evere, Schaerbeek, Woluwe-Saint-Lambert: 02 |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Belgium / Closed / Info / Internet / Maintenance / Planned / Scheduled /
Dear customers,
Edpnet has planned a maintenance in order to migrate certain clients to a new DSL concentrator.
In order to do so, we will cause a short interruption of your connection. If you experience a longer downtime, reboot your modem/router, and if needed contact our support services.
Please find all details below:
| Start: |
2018-11-06 04:00* |
| End: |
2018-11-06 06:00* |
| Duration: |
2hours > Potential impact: +-15 minutes |
| Impacted services: |
internet connectivity |
| Affected Areas: |
all PPP customers on zones:
019, 04, 061, 062, 063, 080, 081, 082, 083, 084, 085, 087 |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Belgium / Closed / Info / Internet / Maintenance / Planned / Scheduled /
Dear customers,
Edpnet has planned a maintenance in order to migrate certain clients to a new DSL concentrator.
In order to do so, we will cause a short interruption of your connection. If you experience a longer downtime, reboot your modem/router, and if needed contact our support services.
Please find all details below:
| Start: |
2018-10-31 03:00* |
| End: |
2018-10-31 05:00* |
| Duration: |
2hours > Potential impact: 10 minutes |
| Impacted services: |
internet connectivity |
| Affected Areas: |
all PPP customers |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Belgium / Closed / Info / Internet / Maintenance / Telephony /
Dear customers,
Edpnet in cooperation with Proximus has planned a maintenance in order to replace fiber hardware.
Service impact starts at 01:00 in the morning. Services will be gradually restored. We expect the impact to last between 30 minutes and 2 hours 30 minutes.
This intervention requires no action from you, however, if your service is unexpectedly not restored by 06:00, you can try a restart of your local device (CPE router, modem, etc.).
Please find all details below:
| Start: |
2018-11-14 01:00* |
| End: |
2018-11-14 06:00* |
| Duration: |
5 hours : potential impact: 02h30 |
| Impacted services: |
internet connectivity and telephony |
| Affected Areas: |
Boom, Rumst, Schelle, Niel, Willebroek, Reet, Terhagen, Aartselaar: 03, 015 |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Belgium / Closed / Info / Internet / Maintenance / Planned / Scheduled / Telephony /
Dear customers,
Edpnet in cooperation with Proximus has planned a maintenance in order to replace fiber hardware.
Service impact starts at 01:00 in the morning. Services will be gradually restored. We expect the impact to last between 30 minutes and 2 hours 30 minutes.
This intervention requires no action from you, however, if your service is unexpectedly not restored by 06:00, you can try a restart of your local device (CPE router, modem, etc.).
Please find all details below:
| Start: |
2018-11-12 01:00* |
| End: |
2018-11-12 06:00* |
| Duration: |
5 hours : potential impact: 02h30 |
| Impacted services: |
internet connectivity and telephony |
| Affected Areas: |
Roeselare, Rumbeke, Staden, Oekene, Hooglede, Gits, Roulers, Oostnieuwkerke: 051 |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Belgium / Closed / Info / Internet / Maintenance / Planned / Scheduled / Telephony /
Dear customers,
Edpnet in cooperation with Proximus has planned a maintenance in order to replace fiber hardware.
Service impact starts at 01:00 in the morning. Services will be gradually restored. We expect the impact to last between 30 minutes and 2 hours 30 minutes.
This intervention requires no action from you, however, if your service is unexpectedly not restored by 06:00, you can try a restart of your local device (CPE router, modem, etc.).
Please find all details below:
| Start: |
2018-11-07 01:00* |
| End: |
2018-11-07 06:00* |
| Duration: |
5 hours : potential impact: 02h30 |
| Impacted services: |
internet connectivity and telephony |
| Affected Areas: |
Western districts of Brussels: Zellik, Ganshoren, Groot-Bijgaarden, Berchem-Sainte-Agathe, Dilbeek, Koekelberg, Molenbeek-Saint-Jean: 02 |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time