Issue: Short interuption of internet traffic (solved)
Dear customers, We have experienced a small interuption of internet traffic due to a defective router. Please find all details below: Start: 2015-12-10 20:00* End: 2015-mm-dd 20:27* Duration: aprox. 27 minutes Impacted services: all internet traffic Affected Areas: all areas We apologize for the inconveniences. Best regards The edpnet team *All times are listed […]
Solved: edpnet mobile
Dear customers, We were experiencing an outage with mobile services. The outage is now solved. Please find all details below: Start: 2015-12-03 11:00 AM* End: 2015-12-03 11:50 AM* Duration: … Impacted services: edpnet mobile Affected Areas: all Belgium We apologize for the inconveniences. Best regards The edpnet team *All times are listed in CET, […]
Outage: Antwerp, Limburg, Flemish Brabant capacity issues (solved)
Dear customers, We were experiencing an outage with DSL customers in the Antwerp, Limburg, Flemish Brabant region. The outage is solved by our NOC team. A planned maintenance reduced the bandwith capacity on our network due to a misconfiguration, this misconfiguration will be rectified to avoid this issue in the future. Please find all details […]
Outage: Liège, Namur, province of Luxembourg some areas (solved)
Dear customers, We were experiencing an outage with DSL and voice in Liège, Namur, and the province of Luxembourg. The outage is solved by our NOC team. Please find all details below: Start: 2015-11-20 02:00* End: 2015-11-20 07:30* Duration: 05:30 Impacted services: DSL, Voice Affected Areas: 41GRE: 019, 04, 061, 062, 063, 080, 081, 082, 083, […]
Outage: VoIP telephony / SIP trunking
Dear customers, We’ve experienced an outage with VoIP/SIP services due to a fault of one of our telephony switches. For this moment the outage is solved. All services are up and running. Please find all details below: Start: 2015-10-25 23:45 End: 2015-10-26 10:30 Duration: 11 hours Impacted services: VoIP telephony / SIP trunking Affected Areas: All […]