Outage: Namur area – all services impacted
Update 02/05/2016 – 10h01: Impacted customers went back online on 29/04 by 12h40. The full restoration of Proximus network has been finished on Saturday noon, all the services are functioning flawlessly since then. Dear customers, We are currently experiencing an outage with all internet services in the Namur area. A fire caused damage to the Proximus infrastructure. Further […]
Outage: Link between 91GEN and 02STR is down [SOLVED]
Dear customers, We are currently experiencing an outage with our link between 91GEN and 02STR. Traffic has been rerouted but this is causing reduced capacity. The outage is currently under investigation by our NOC team. Further updates will be released as soon as possible. Please find all details below: Start: 2016-04-20 08:56 AM* End: 2016-04-20 […]
Outage: DSL Services down Region Brussels
Dear customers, We are currently experiencing an outage with all DSL traffic in area Brussels. The outage is currently under investigation by our NOC team. Further updates will be released as soon as possible. Please find all details below: Start: 2016-04-10 20:00* End: 2016-04-10 21:50* Duration: 1h 50 Impacted services: DSL and Voice Affected Areas: […]
Outage: BNIX partial outage
Dear customers, We are currently experiencing an outage with BNIX. The outage is currently under investigation by our NOC team. Further updates will be released as soon as possible. Please find all details below: Start: 2016-04-04 16:30 PM* End: 2016-04-04 19:45 PM* Duration: 3 hours approx. Impacted services: Partial outage, under investigation Affected Areas: Entire […]
Outage: SIP trunking
Dear customers, We have experienced a short outage with SIP trunking services. The issue has been solved. Please find all details below: Start: 2016-02-16 09:40 AM* End: 2016-02-16 09:55 AM* Duration: 15 minutes Impacted services: Telephony We apologize for the inconveniences. Best regards The edpnet team *All times are listed in CET, Central European Time
Outage: Mail service down
Dear customers, We are currently experiencing an outage with mail service. The outage is currently under investigation by our NOC team. Further updates will be released as soon as possible. Please find all details below: Start: 2016-02-16 09:20 AM* End: 2016-02-16 10:00 AM* Duration: 2016-02-16 10:00 AM Impacted services: Mail Affected Areas: We apologize for […]
Outage of DSL services in the Walloon area
Dear customers, We are currently experiencing an outage with DSL services in the Walloon area. The outage is currently under investigation by our NOC team. Further updates will be released as soon as possible. Please find all details below: Start: 2015-01-28 11:40 AM* End: 2015-01-28 12:05 AM* Duration: 25 minutes Impacted services: All DSL services […]
Issue with DSL speeds in the Antwerp Region (solved)
Update 24/12/2015 – 08h23: The situation has been resolved. Update 24/12/2015 – 06h28: There will be a short traffic interruption around 07h00 CET Dear customers, We are currently experiencing an issue with DSL speeds in the Antwerp region. Other nearby regions may be affected. The outage is currently under investigation by our NOC team. Further […]
Issue: Short interuption of internet traffic (solved)
Dear customers, We have experienced a small interuption of internet traffic due to a defective router. Please find all details below: Start: 2015-12-10 20:00* End: 2015-mm-dd 20:27* Duration: aprox. 27 minutes Impacted services: all internet traffic Affected Areas: all areas We apologize for the inconveniences. Best regards The edpnet team *All times are listed […]
Solved: edpnet mobile
Dear customers, We were experiencing an outage with mobile services. The outage is now solved. Please find all details below: Start: 2015-12-03 11:00 AM* End: 2015-12-03 11:50 AM* Duration: … Impacted services: edpnet mobile Affected Areas: all Belgium We apologize for the inconveniences. Best regards The edpnet team *All times are listed in CET, […]