My edpnet

Tag: Info

Maintenance planned on 04/03/2020 – impacted services: all internet services

Dear customers, Edpnet has planned a maintenance in order to increase the network capacity. This maintenance will cause an interruption (up to 1 hour) of your internet connection. If you experience a longer downtime, please reboot your modem/router. Please find all details below: Start*: 2020-03-04 02:00 End*: 2020-03-04 05:00 Duration: up to 1 hour of […]

Maintenance planned on 09/03/2020 – impacted services: all internet services – region: Gent

Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start*: 2020-03-09 01:00 End*: 2020-03-09 06:00 Duration: potential impact: up to 2h30min Impacted services: All internet services Affected Areas**: Gent and regions Merelbeke, Melle, Destelbergen, Laarne   We apologize for the […]

Info: Fake notification about unauthorized access attempts

Dear customers, We would like to inform you about a new phishing wave that is aimed at both customers and non-customers. The message with the subject “Notification” informs that a person from a foreign country has recently tried to access your account and invites you to follow a link if that connection attempt was not […]

Info: Fake package notification

Dear customers, We would like to inform you about a new spam/phishing wave that is aimed at both customers and non-customers. Email with the subject “Livraison” (“Delivery”) informs that you have a parcel waiting to be picked up and contains an attachment / spam link: Please do not reply to those emails and do not […]

Maintenance planned on 18/02/2020 – impacted services: all internet services : CLOSED

Dear customers, Edpnet has planned a maintenance in order to increase the network capacity. This maintenance will cause a short interruption (up to 30 minutes) of your internet connection. If you experience a longer downtime, please reboot your modem/router. Please find all details below: Start*: 2020-02-18 05:00 End*: 2020-02-18 06:00 Duration: expected impact: up to […]

Outage: Connectivity issues – region : Brussels : SOLVED

Dear customers, We have experienced an outage with internet connectivity in Brussels region, due to an issue on a fiber. The outage started at 01:15 but was mitigated by the backup path until around 4:00, when the link restored partially. This caused traffic to some areas to be routed over the primary link again, resulting […]

Outage: Outgoing mails to @icloud.com, @mac.com, @me.com [SOLVED]

Dear customers, We are currently experiencing issues with mail delivery to certain domains, such as @icloud.com, @mac.com, @me.com, because Apple is currently blocking our outbound mail servers. Please contact Apple support if you have issues with mail delivery from edpnet to these domains. Contacting them will help to unblock as soon as possible. Start*: 2020-01-17 […]

Maintenance planned on 27/01/2020 – impacted services: all internet services

Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start*: 2020-01-27 01:00 End*: 2020-01-27 06:00 Duration: potential impact: up to 2h30min Impacted services: all internet services Affected Areas**: Deinze, Nazareth & Zulte   We apologize for the inconveniences. Best regards […]

Maintenance planned on 15/01/2020 – impacted services: all internet services

Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start*: 2020-01-15 00:00 End*: 2020-01-15 06:00 Duration: potential impact: up to 2h30min Impacted services: all internet services Affected Areas**: Antwerp and regions Aartselaar, Schelle, Hemiksem & Kontich Gent and regions Merelbeke, […]