Dear customers,

We are currently experiencing an outage impacting customers in the provinces of Liège, Namur, and Luxembourg.

All affected connections have recovered and are operational again as of 10:10. The incident was caused by power issues at our supplier.

We’re working with our supplier to implement a permanent solution and prevent this from happening again in the future.

Please find all details below:

Start*: 14-10-2025 09:43
End*: 14-10-2025 09:56
Duration: 13 minutes
Impacted services: All internet services
Affected Areas**: 41GRE: Liège, Namur, province of Luxembourg

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time
** Check the different areas & zones on our support site