Outage: Connectivity issues – Walloon Brabant and Hainaut: Solved

Dear customers,

We are currently experiencing an outage with internet connectivity in the region of Walloon Brabant and Hainaut. Our Network Operations team is investigating this outage. Further updates will be released as soon as possible.

We apologize for the delay in confirming the incident.

Please find all details below:

Start*: 18-10-2023 12:22
End*: 18-10-2023 14:16
Duration: 1h54min
Impacted services: All internet and telephony services
Affected Areas**: A71: Walloon Brabant, Hainaut

Update 14:25*
: All impacted connections have been successfully restored and are now fully operational. We are in contact with our supplier to identify the root cause of the incident. We are monitoring the situation to ensure that there are no further impacts.

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time
** Check the different areas & zones on our support site