Dear customers,
We have experienced an outage with internet and fixed voice in area A3, about half of all regions in this area were impacted. The outage was due to a maintenance on the main path and our backup setup didn’t take over. Our Network operations team has already found the source of the problem and will plan a new maintenance soon to prevent this from happening again.
Please find all details below:
| Start*: | 12-04-2021 22:26 |
|---|---|
| End*: | 12-04-2021 23:01 |
| Duration: | 35 minutes |
| Impacted services: | internet & voice |
| Affected Areas**: | Antwerp, Limburg, Flemish Brabant: 03, 011, 012, 013, 014, 015, 016, 089 |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
** Check the different areas & zones on our support site