Outage: Telephony: Reduced capacity: Solved

Dear customers,

We have experienced an outage with our telephony services. Our servers ran on 50% capacity which caused issues on ingoing and outgoing calls. Our Network Operations team has solved the problem.

Please find all details below:

Start: 2018-08-28 06:44*
End: 2018-08-28 12:24*
Duration: TBC
Impacted services: Telephony: ingoing and outgoing calls
Affected Areas: All

Update: 28/08 10:00 Our engineer has found the issue and is working on a solution

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time