Issue: Number not showing on outgoing calls: Solved

Dear customers,

We are currently experiencing an issue with our telephony number identification service.  For some customers, their number is not showing on outgoing calls. Our Network Operations team is investigating this issue.  Further updates will be released as soon as possible.

Please find all details below:

Start: 2017-11-16 06:00*
End: 2017-11-23 05:32*
Duration: 6 days, 23 hours and 32 minutes
Impacted services: Telephony
Affected Areas: All areas


Update 29/11/2017 11:50 : A solution for this issue was implemented last week. Monitoring of our system shows that this solution works as it was designed.

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time