Issue: problems with internet connection due to DDoS attacks – region: Anderlecht : Solved

Dear customers, We experienced a DDoS attack which was causing slow and unstable connection for our customers.  Our Network Operations team has found and mitigated the source of the issue. Please find all details below: Start: 2019-03-18 10:12* End: 2019-03-18 15:15* Duration: 5h03min Impacted services: all internet services Affected Areas: 02AND: Anderlecht Update: 15:15 – […]

Info: Spam/Phishing “EDPNET important message” & “Belangrijk platformbericht”

Dear customers, We would like to inform you about a global spam/phishing wave that is aimed at both customers and non-customers. The email contains subject “EDPNET important message” or “Belangrijk platformbericht” and an attachment / spam link. Please do not reply to those emails and do not open any files or click on any links. […]

Maintenance planned on 03/04/2019 – impacted services: all internet services : Closed

Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start: 2019-04-03 02:00* End: 2019-04-03 07:00* Duration: potential impact: up to 2h30min Impacted services: all internet services Affected Areas: Herentals & regions Olen, Geel, Herenthout, Westerlo and Grobbendonk Blankenberge, Zuienkerke and […]

Maintenance planned on 01/04/2019 – impacted services: all internet services – region: Walloon Brabant, Hainaut : Closed

Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start: 2019-04-01 02:00* End: 2019-04-01 07:00* Duration: potential impact: up to 4 hours Impacted services: all internet services Affected Areas: zones 010, 060, 064, 065, 067, 068, 069, 071: Walloon Brabant, […]

Maintenance planned on 25/03/2019 – impacted services: all internet services – region: Antwerp, Limburg, Flemish Brabant : Closed

Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start: 2019-03-25 01:00* End: 2019-03-25 06:00* Duration: potential impact: up to 4 hours Impacted services: all internet services Affected Areas: zones 03, 011, 012, 013, 014, 015, 016, 089: Antwerp, Limburg, […]

Maintenance planned on 25/03/2019 – impacted services: all internet services – region: Elzele & Vloesberg : Closed

Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start: 2019-03-25 01:00* End: 2019-03-25 06:00* Duration: potential impact: up to 2h30min Impacted services: all internet services Affected Areas: Elzele/Ellezelles & Vloesberg/Flobecq   We apologize for the inconveniences. Best regards The […]

Maintenance planned on 25/03/2019 – impacted services: all internet services – region: Kortrijk & Harelbeke : Closed

Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start: 2019-03-25 01:00* End: 2019-03-25 06:00* Duration: potential impact: up to 2h30min Impacted services: all internet services Affected Areas: Kortrijk & region Harelbeke   We apologize for the inconveniences. Best regards […]

Maintenance planned on 06/03/2019 – impacted services: all internet services – region: Brussels, Bergen : Closed

Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start: 2019-03-06 01:00* End: 2019-03-06 06:00* Duration: potential impact: up to 2h30min Impacted services: all internet services Affected Areas: 02 zone: Brussels 065 zone: Bergen   We apologize for the inconveniences. […]

Maintenance planned on 20/03/2019 – impacted services: all internet services

Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start: 2019-03-20 01:00* End: 2019-03-20 06:00* Duration: potential impact: up to 2h30min Impacted services: all internet services Affected Areas: Leuven and region Lubbeek Verviers and regions Pepinster & Herve Brussels regions: […]