Outage: Connectivity issues Walloon Brabant, Hainaut – Solved
Dear customers, We are currently experiencing an outage with internet and fixed voice services in service area A71. Our Network Operations team is investigating this outage. Further updates will be released as soon as possible. Please find all details below: Start*: 26-09-2023 18:07 End*: 26-09-2023 20:15 Duration: 2 hours 2 minutes Impacted services: internet and […]
Outage: Connectivity issues in West and East Flanders – Solved
Dear customers, Our supplier has experienced an outage that impacted internet services in West and East Flanders. All affected connections have been restored and are fully operational as of 01:57 am. Our Network Operations team is in contact with our supplier to identify the root cause of the incident. Further updates will be released as […]
Outage: Hosted services (voice, mail, My Edpnet)
Dear customers, We experienced an outage with one of our core routers at the Sint-Niklaas office. Our Network Operations team investigated this outage. Further updates will be released as soon as possible. Please find all details below: Start*: 04-07-2023 10:27 End*: 04-07-2023 10:53 Duration: 26 minutes Impacted services: All voice traffic (voip, cloud PBX), e-mail, […]
Outage: Partial unavailability of mail and telephony services – Solved
Dear customers, Due to a card failure in one of our datacenters some customers may experience issues with the mail and telephony services hosted at our Sint-Niklaas datacenter. Our network engineer is already en route to the location to swap the faulty card. Further updates will be released as soon as possible. Please find all […]
Outage: Internet issues in Antwerp
Dear customers, We have experienced an outage with all internet services in Antwerp. Our Network Operations team is investigating this outage. Further updates will be released as soon as possible. Please find all details below: Start*: 25-04-2023 10:12 End*: 25-04-2023 10:32 Duration: 20 minutes Impacted services: All internet services Affected Areas**: 03BKC: Antwerp, Limburg, Flemish […]
Outage: DNS issue
Dear customers, We experienced an outage with our Domain Name Servers. Our Network Operations team investigated and resolved this outage. There should be no further problems. Please find all details below: Start*: 30-03-2023 14:30 approx. End*: 30-03-2023 16:00 approx. Duration: Up to 1h30 Impacted services: All DNS services (domains hosted via edpnet DNS including our […]
Maintenance planned on 07/03/2023 – Antwerp, Limburg, Flemish Brabant, West and East Flanders – All internet services impacted
Dear customers, Edpnet has planned a maintenance in order to improve the performance and quality of our services. This maintenance may affect your services. Please find all details below: Start*: 07-03-2023 02:00 End*: 07-03-2023 06:00 Duration: Several disconnections during maintenance window Impacted services: All internet services Affected Areas**: 03BKC: Antwerp, Limburg, Flemish Brabant 91GEN: West […]
Outage: Connectivity issues – Brussels: Solved
Dear customers, We are currently experiencing an outage with internet connectivity in Brussels region. Our Network Operations team is investigating this outage. Further updates will be released as soon as possible. Please find all details below: Start*: 27-01-2023 09:25 End*: 27-01-2023 16:11 Duration: 6h46min Impacted services: All internet services Affected Areas**: 02STR: Brussels Update […]
Maintenance planned on 31/01 – impacted services: Internet services (Brussels, Liège, Namur, province of Luxembourg)
Dear customers, Please be informed we’ve planned a maintenance on our core infrastructure. We will be performing an upgrade of several line cards to allow for higher bandwidths. This maintenance may affect your services. Please find all details below: Start*: 31-01-2023 02:00* End*: 31-01-2023 06:00* Duration: Up to 4 hours Impacted services: All internet services […]
Issue : A small glitch on the network : SOLVED
Dear customers, We have experienced a small glitch on our network. The customers may have noticed issues with internet connectivity for a minute or two. The issue is resolved for now. Please find all details below: Start*: 24-11-2022 12:25 End*: 24-11-2022 12:31 Duration: 6 minutes Impacted services: internet services Affected Areas**: all areas We […]