My edpnet

Category: Belgium

Maintenance planned on 12-03-2024 – region: Walloon Brabant, Hainaut, Liège, Namur, province of Luxembourg – impacted services: All internet services

Dear customers, Edpnet has planned a maintenance in order to upgrade hardware and one of interconnectivity links with our supplier. This maintenance will require a complete reconnect of all active internet connections in Walloon Brabant and Hainaut, as well as in the provinces of Liège, Namur and Luxembourg. Please find all details below: Start*: 12-03-2024 […]

Outage: Connectivity issues in Antwerp, Limburg and Flemish Brabant – Solved

Dear customers, We have experienced an outage with internet and fixed voice services in the area of Antwerp, Limburg and Flemish Brabant, leading to connectivity issues for some of our customers in this region. Our Network Operations team has identified the problem as coming from a faulty link and has corrected it. All affected sessions […]

Info: Issue with wrong number shown on outbound calls

Dear customers, We would like to inform you about an issue that occured on our voice switches. Due to a bug, some calls were showing the wrong caller ID. This has been rectified since 14h42. Our apologies for the inconvenience! Start*: 01-02-2024 12:44 End*: 01-02-2024 14:42 Duration: 1h58m Impacted services: Some percentage of all outbound […]

Outage: Short connection drop on 91GEN (East and West Flanders) on Saturday – Solved

Dear customers, Saturday morning, we experienced an outage with a core router servicing 91GEN, which resolved itself quickly.  Our Network Operations team investigated this outage and found no lasting problems. Monitoring shows all affected sessions restored themselves within 20 minutes. Please find all details below: Start*: 13-01-2024 07:22* End*: 13-01-2024 07:23* Duration: Less than one […]

Outage: Interruptions on PPPoE in 91GEN

Dear customers, We are currently experiencing an outage with PPPoE connections in 91GEN area.  Our Network Operations team is investigating this outage.  Further updates will be released as soon as possible. Please find all details below: Start*: 11-12-2023 16:13* End*: 11-12-2023 16:51* Duration: 38 minutes Impacted services: All internet services Affected Areas**: 91GEN: all areas […]

Outage: Connectivity issues in Walloon Brabant and Hainaut – Solved

Dear customers, We are currently experiencing an outage with internet and fixed voice services in the area of Walloon Brabant and Hainaut. Our Network Operations team is investigating this outage. Further updates will be released as soon as possible. Please find all details below: Start*: 30-11-2023 04:44 (full impact since around 07:00) End*: 30-11-2023 14:40 […]

Outage: Multiple outages at AMS-IX Internet Exchange affecting Internet stability: Solved

Dear customers, We are currently experiencing an outage with our peering via AMS-IX. Our Network Operations team is investigating this outage.  Further updates will be released as soon as possible. Please find all details below: Start*: 22-11-2023 19:08* End*: 22-11-2023 23:04* Duration: 3 hours 56 minutes Impacted services: Global internet connectivity Affected Areas**: All areas […]

Outage: Connectivity issues – Walloon Brabant and Hainaut: Solved

Dear customers, We are currently experiencing an outage with internet connectivity in the region of Walloon Brabant and Hainaut. Our Network Operations team is investigating this outage. Further updates will be released as soon as possible. We apologize for the delay in confirming the incident. Please find all details below: Start*: 18-10-2023 12:22 End*: 18-10-2023 […]