Planned Maintenance Proximus – Charlerloi and Ghent
Dear customers, Proximus has planned a maintenance in 2 of its data centers. This maintenance may affect your data services. Please find the info below. Description: Maintenance Charleroi Start: 2015-09-02 02:00 AM* End: 2015-09-02 04:00 AM* Duration:15 minutes Impacted services: All data services (internet, telephony, …) Affected Areas: Area code: 010, 060, 064, 065, 067, […]
Info: Phishing report
Dear customers,Some customers have received the phishing e-mail below. We would like to inform you that this message can be disregarded and is not coming from edpnet. What is Phishing? Phishing emails are fraudulent messages made to look like they were sent by reputable companies in an attempt to gather your personal and financial details. Example: […]
21 October – Short interruption zone Ghent & West-Flanders
Dear customers, Due to recent power issues in Belgacom locations preventive maintenance works are being held. Due to a human error this preventive maintenance caused a short interruption in the power causing a interruption in traffic in region Ghent & West-Flanders. The situation is now optimal with dual powerfeeds and new UPS equipment. We apologize […]
14 October – interuption DSL network in region Brussels
Update: There was a second short outage at 20:40 until 20:50.Dear customers, due to a power outage we lost connectivity towards our Brussels DSL network. Description: Start: 14/10/2014 19:25 End: 14/10/2014 19:37 Impacted services: DSL lines in Brussels region We appologize for the inconvenience The edpnet team
20 January 2014
There is an outage on our network for the region of Antwerp & Limburg. All services of edpnet are down. We are currently investigating the origin of the problem. We will give you more feedback soon. Update 12:25Due to a power outage in our co-location for region of Antwerp, connections for Antwerp, Limburg and parts […]
18 November 2013
There was a short outage on our network for the regions East- and West-Flanders, this afternoon at 13h35 until 13h50. Since last night the old line (or our former supplier) has an outage due to a broken network card. No problem for our customers, as our fiber backup took over and all internet traffic was […]
16 October 2013
There is currently an outage in East- and West-Flanders impacting internet and telephony services. Edpnet is trying to solve this as fast as possible. We’ll let you know as soon as any ETR is available. Sorry for the inconveniences caused. Update 16/10/2013 12:54: Our local supplier is working on identifying the problem. We’ll keep you […]
Toegang tot bepaalde sites
Beste klant, Momenteel is toegang tot bepaalde sites moeilijk tot niet mogelijk. Edpnet is zich hiervan bewust en we zijn traffiek aan het herrouteren. We trachten dit binnen het komende uur opgelost te krijgen. Onze excuus voor het ongemak. Some sites have bad reachability or not reachable at the moment.This is known problem at EDPnet […]
19 February 2013
There is a maintenance scheduled in East and West Flanders that will impact all the edpnet services (DSL, VoIP, …). Maintenance window: 19/02 00h00 – 19/02 00h30. Edpnet apologizes for any inconveniences. Reminder: This is just to remind you that the maintenance will be accomplished tonight. We advise you restarting your modem/router after the maintenance […]
24 January 2013
There is a maintenance scheduled impacting all of Belgium. During the maintenance all edpnet services (DSL, VoIP, …) will be impacted. Maintenance window: 02:00 – 06:00 Downtime: ~30 minutes We advice you to restart your modem/router after the maintenance has been completed. Edpnet apologizes for any inconveniences. Update 24/01/2013The first stage of this maintenance was successfully […]