Outage: mail
Dear customers, We have experienced an outage with our mail server. For now all mail systems are running again. Please find all details below: Start: 2016-09-27 15:00* End: 2016-09-27 15:42* Duration: 42 minutes Impacted services: mail Affected Areas: all Update 27/09/2016 – 16-00: Mail service is fully restored. We apologize for the inconveniences. Best regards The edpnet team *All […]
Power outage at edpnet colocation
Dear customers, We have experienced an outage at our colocation in Sint-Niklaas. For now all systems are running again. Please find all details below: Start: 2016-09-26 07:00* End: 2016-09-26 16:50* Duration: Telephony and web services: 3 hours Mail: 9 hours 50 min Impacted services: All telephony services, mail, web services Affected Areas: All areas Update […]
Maintenance planned on 25/08 – impacted services: online backup: Closed
Dear customers, The sheduled maintenance has been done. Our Acronis Cloud Backup server would be unavailable for an extended period due to maintenance. Impact: customers using backups will not be able to save / restore backups during this time. This maintenance may affect your services. Please find all details below: Start: 2016-08-25 10:00* End: 2016-08-25 16:00* Duration: […]
Outage: telephony
Dear customers, We are currently experiencing an outage with telephony services. The outage is currently under investigation by our NOC team. Further updates will be released as soon as possible. Please find all details below: Start: 2016-08-08 02:30 PM End: 2016-08-08 04:00 PM Duration: 1 h 30 min Impacted services: telephony Affected Areas: all Update […]
Outage: Routing issue with outbound calls to mobile & international numbers [SOLVED]
Dear customers, We are currently experiencing an outage with outbound calls to mobile & international numbers. The outage is currently under investigation by our NOC team. Further updates will be released as soon as possible. Please find all details below: Start: 2016-06-30 10:45* End: 2016-06-30 12:15* Duration: Approx. 90 minutes Impacted services: Telephony, outbound Affected […]
Maintenance planned on 24/06/2016 – impacted services: internet/telephony
Dear customers, Edpnet has planned a maintenance in order to adjust the load balancing of the vlans on the port-channel for 02STR. This maintenance may affect your services. Customers in affected vlans will experience a reconnect. Please find all details below: Start: 2016-06-24 06:00* End: 2016-06-24 06:15* Duration: 15 min Impacted services: All data services (internet, […]
Outage: Walloon Brabant, Hainaut – all services impacted
Dear customers, We are currently experiencing an outage with DSL and voice services in Walloon Brabant, Hainaut. The outage is currently under investigation by our NOC team. Further updates will be released as soon as possible. Please find all details below: Start: 2016-06-19 17:38* End: 2016-06-19 18:53 Duration: 1h 25m Impacted services: All DSL services: […]
Outage: all data services (internet, telephony, …)
Dear customers, We have experienced an outage with DSL services impacted by the maintenance of last night. For most customers, the problem was solved when they restarted their modems. The outage has been fixed by our NOC team. Please find all details below: Start: 2016-06-07 2:09 AM* End: 2016-06-07 9:47 AM* Duration: 7,5 hours Impacted services: All data […]
Maintenance planned on 04/06/2016 – impacted services: telephony
Dear customers, Edpnet has planned a maintenance in order to improve our telephony service. This maintenance may affect your services for a few hours. Please find all details below: Start: 2016-06-04 02:00 AM* End: 2016-06-04 06:00 AM* Duration: 4 hours Impacted services: Telephony Affected Areas: all We apologize for the inconveniences. Best regards The edpnet […]
Outage: Telephony
Dear customers, We have experienced a short interruption on our telephony services. Please find all details below: Start: 2016-06-01 14:42 PM End: 2016-06-01 14:48 PM Duration: 5 minutes Impacted services: Voice Affected Areas: All We apologize for the inconveniences. Best regards The edpnet team *All times are listed in CET, Central European Time