Maintenance planned on 21/10/2019 – impacted services: all internet services – region: Brussels, West and East Flanders

Dear customers, Proximus has planned a maintenance in order to apply an update on their switches. This maintenance may affect your services. Please find all details below: Start*: 2019-10-21 01:00 End*: 2019-10-21 06:00 Duration: potential impact: 15 minutes Impacted services: all internet services Affected Areas**: 02STR: Brussels 91GEN: West and East Flanders   We apologize […]

Maintenance planned on 07/10/2019 – impacted services: all internet services : CLOSED

Dear customers, Proximus has planned a maintenance in order to apply an update on their switches. This maintenance may affect your services. Please find all details below: Start*: 2019-10-07 01:00 End*: 2019-10-07 06:00 Duration: potential impact: 15 minutes Impacted services: all internet services Affected Areas**: 03BKC: Antwerp, Limburg, Flemish Brabant 71GIL: Walloon Brabant, Hainaut   […]

Maintenance planned on 14/10/2019 – impacted services: all internet services

Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start*: 2019-10-14 01:00 End*: 2019-10-14 06:00 Duration: potential impact: up to 2h30min Impacted services: all internet services Affected Areas**: Halle and regions Beersel, Pepingen, Sint-Pieters-Leeuw   We apologize for the inconveniences. […]

Maintenance planned on 26/09/2019 – impacted services: all internet services – region: Walloon Brabant, Hainaut : CLOSED

Dear customers, Proximus has planned a maintenance in order to apply an update on their switches. This maintenance may affect your services. Please find all details below: Start*: 2019-09-26 03:00 End*: 2019-09-26 06:00 Duration: potential impact: 1 hour Impacted services: All internet services Affected Areas**: 71GIL: Walloon Brabant, Hainaut   We apologize for the inconveniences. […]

Maintenance planned on 17/09/2019 – impacted services: Telephony : CLOSED

Dear customers, Edpnet has planned a short maintenance in order to apply an update on our voice switches. This maintenance may cause issues on incoming and outgoing calls. Please find all details below: Start*: 2019-09-17 00:05 End*: 2019-09-17 00:20 Duration: 15 minutes Impacted services: Telephony Affected Areas**: All areas   We apologize for the inconveniences. […]

Maintenance planned on 23/09/2019 – impacted services: all internet services – region: Bruxelles & Uccle : CLOSED

Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start*: 2019-09-23 01:00 End*: 2019-09-23 06:00 Duration: potential impact: up to 2h30min Impacted services: All internet services Affected Areas**: Brussels regions: Bruxelles (1000) and Uccle (1180)   We apologize for the […]

Outage: Internet connection – region: Bruxelles & Ixelles : SOLVED

Dear customers, We have experienced an outage with internet connectivity in Brussels regions Bruxelles (1000) and Ixelles (1050).  Proximus engineers have investigated and resolved the outage on their backbone. If the issue persists, please reboot your modem/router. Please find all details below: Start*: 2019-08-26 12:54 End*: 2019-08-26 14:43 Duration: 1 hour 49 minutes Impacted services: […]