Outage: DDoS attacks on 13/12/2020 – region: Antwerp, Limburg, Flemish Brabant : SOLVED

Dear customers, On Sunday 13/12/2020 edpnet experienced a DDoS attack which was causing slow and unstable connection for our customers.  Our Network Operations team has found and mitigated the source of the issue. Please find all details below: Start*: 2020-12-13 05:25 End*: 2020-12-13 11:20 Duration: 5 hours 55 minutes Impacted services: all internet services Affected […]

Maintenance planned on 08/12/2020 – impacted services: All internet services

Dear customers, Edpnet has planned a maintenance in order to improve our network capacity. This maintenance will cause a short interruption (up to 15 minutes) of your internet connection. If you experience a longer downtime, please reboot your modem/router. Please find all details below: Start*: 2020-12-08 02:00 End*: 2020-12-08 05:00 Duration: expected impact: up to […]

Maintenance planned on 08/12/2020 – impacted services: All internet services

Dear customers, Edpnet has planned a maintenance in order to improve our network capacity. This maintenance will cause an interruption (up to 1 hour) of your internet connection. If you experience a longer downtime, please reboot your modem/router. Please find all details below: Start*: 2020-12-08 02:00 End*: 2020-12-08 05:00 Duration: expected impact: up to 1 […]

Maintenance planned on 02/12/2020 – impacted services: All internet services

Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start*: 2020-12-02 01:00 End*: 2020-12-02 06:00 Duration: potential impact: up to 2h30min Impacted services: all internet services Affected Areas**: Wingene; Hoegaarden; Villers-le-Bouillet, Saint-Georges-sur-Meuse, Verlaine, Donceel; Rochefort, Houyet; Putte, Sint-Katelijne-Waver, Heist-op-den-Berg, Lier; […]

Maintenance planned on 25/11/2020 – impacted services: All internet services

Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start*: 2020-11-25 01:00 End*: 2020-11-25 06:00 Duration: potential impact: up to 2h30min Impacted services: all internet services Affected Areas**: Diksmuide; Ninove, Geraardsbergen, Herzele; Brecht; Namur   We apologize for the inconveniences. […]

Maintenance planned on 07/12/2020 – impacted services: All internet services

Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start*: 2020-12-07 01:00 End*: 2020-12-07 06:00 Duration: potential impact: up to 2h30min Impacted services: all internet services Affected Areas**: Gent; Temse, Kruibeke; Dinant, Houyet; Crisnée, Awans, Ans; Braine-le-Comte, Rebecq; Zedelgem, Torhout. […]

Maintenance planned on 23/11/2020 – impacted services: All internet services

Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start*: 2020-11-23 01:00 End*: 2020-11-23 06:00 Duration: potential impact: up to 2h30min Impacted services: all internet services Affected Areas**: Waregem, Deerlijk, Anzegem, Zwevegem; Vilvoorde, Grimbergen, Machelen; Aalts, Buggenhout, Opwijk, Lebbeke; Mons, […]

Outage: High latency and speed issues – region: Liège, Namur, province of Luxembourg : SOLVED

Dear customers, Our fiber connection between Brussels and Liege has been cut. All traffic has been rerouted. Customers may notice higher latency and speed issues. Please find all details below: Start*: 2020-11-13 08:58 End*: 2020-11-13 10:55 Duration: 1h57min Impacted services: high latency, speed issues Affected Areas**: 41GRE: Liège, Namur, province of Luxembourg UPDATE 10h44: technicians […]

Maintenance planned on 25/11/2020 – impacted services: All internet services – region: Neufchâteau

Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start*: 2020-11-25 01:00 End*: 2020-11-25 06:00 Duration: potential impact: up to 2h30min Impacted services: all internet services Affected Areas**: Neufchâteau   We apologize for the inconveniences. Best regards The edpnet team […]