Maintenance planned on 25/03/2021 – impacted services: All internet services

Dear customers, Proximus has planned a maintenance in order to perform a software update on its equipment. This maintenance may affect your services. Please find all details below: Start*: 25-03-2021 01:00 End*: 25-03-2021 06:00 Duration: potential impact: up to 20 minutes Impacted services: all internet services Affected Areas**: Antwerpen, Brecht, Morstel, Willebroek, Rumst, Aartselaar, Boom, […]

Outage: problem with mobile telephony : SOLVED

Dear customers, We have experienced an outage with mobile telephony. Please find all details below: Start*: 18-03-2021 14:20 End*: 18-03-2021 14:35 Duration: 15 minutes Impacted services: mobile telephony Affected Areas**: all areas   We apologize for the inconveniences. Best regards The edpnet team *All times are listed in CET, Central European Time ** Check the […]

Maintenance planned on 24/03/2021 – impacted services: All internet services

Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start*: 24-03-2021 01:00 End*: 24-03-2021 06:00 Duration: potential impact: up to 2h30 min. Impacted services: all internet services Affected Areas**: Meulebeke; Zoutleeuw, Linter; Estinnes; Vielsalm   We apologize for the inconveniences. […]

Maintenance planned on 19/03/2021 – impacted services: All internet services – region: Morlanwelz & Chapelle-lez-Herlaimont

Dear customers, Proximus has planned a maintenance in order to perform a software update on its equipment. This maintenance may affect your services. Please find all details below: Start*: 19-03-2021 01:00 End*: 19-03-2021 06:00 Duration: potential impact: 20 minutes Impacted services: all internet services Affected Areas**: Morlanwelz & Chapelle-lez-Herlaimont   We apologize for the inconveniences. […]

Maintenance planned on 22/03/2021 – impacted services: All internet services

Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start*: 22-03-2021 01:00 End*: 22-03-2021 06:00 Duration: potential impact: up to 2h30min Impacted services: all internet services Affected Areas**: Wuustwezel; Lummen, Halen; Trooz; Sivry-Rance, Froidchapelle   We apologize for the inconveniences. […]

Maintenance planned on 17/03/2021 – impacted services: All internet services

Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start*: 17-03-2021 01:00 End*: 17-03-2021 06:00 Duration: potential impact: up to 2h30min Impacted services: all internet services Affected Areas**: Ath, Frasnes-lez-Anvaing, Ellezelles; Zonnebeke; Kinrooi   We apologize for the inconveniences. Best […]

Info: Report on the recent wave of attacks on FRITZ!Box modems

Dear customers, Several media across Europe reported an increased number of unsuccessful access attempts to FRITZ!Box modems. Edpnet has taken the necessary measures to avoid possible attempts and mitigate the risk for our customers. The access attempts are usually automated and originate from unknown remote sites on the internet, using common user names and passwords, and are […]

Outage: Mobile telephony issues : SOLVED

Dear customers, We have experienced an outage with mobile telephony. Customers may have noticed voice issues, longer call setup time or no network at all. The cause of the problem was found and solved by the service supplier. If you still have issues with your mobile services, please reboot your cellphone device. Please find all […]

Maintenance planned on 12/03/2021 – impacted services: All internet services – region: Liège

Dear customers, Proximus has planned an urgent pro-active maintenance on its network. This maintenance may affect your services. Please find all details below: Start*: 12-03-2021 00:00 End*: 12-03-2021 06:00 Duration: potential impact: up to 6 hours Impacted services: all internet services Affected Areas**: Liège   We apologize for the inconveniences. Best regards The edpnet team […]

Maintenance planned on 25/02/2021 – impacted services: All internet services

Dear customers, Proximus has planned a maintenance in order to perform a software update on its equipment. This maintenance may affect your services. Please find all details below: Start*: 25-02-2021 01:00 End*: 25-02-2021 06:00 Duration: potential impact: 20 minutes Impacted services: all internet services Affected Areas**: Brussels regions: Bruxelles (1000), Sint-Joost-ten-Node, Schaarbeek, Etterbeek, Woluwe-Saint-Lambert, Woluwe-Saint-Pierre, […]