Maintenance planned on 14/04/2021 – impacted services: All internet services – region: Molenbeek-Saint-Jean : CLOSED
Dear customers, SIBELGA has planned a power intervention on street which may affect your services. This maintenance may affect your services. Please find all details below: Start*: 14-04-2021 08:00 End*: 14-04-2021 14:00 Duration: 6 hours Impacted services: All internet services Affected Areas**: Molenbeek-Saint-Jean We apologize for the inconveniences. Best regards The edpnet team * […]
Outage: Antwerp, Limburg, Flemish Brabant : internet & fixed voice : CLOSED
Dear customers, We have experienced an outage with internet and fixed voice in area A3, about half of all regions in this area were impacted. The outage was due to a maintenance on the main path and our backup setup didn’t take over. Our Network operations team has already found the source of the problem […]
Maintenance planned on 21/04/2021 – impacted services: All internet services
Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start*: 21-04-2021 01:00 End*: 21-04-2021 06:00 Duration: potential impact: up to 2h30min Impacted services: all internet services Affected Areas**: Oudsbergen, Peer; Poperinge; Frasnes-lez-Anvaing, Celles; Durbuy, Hamoir We apologize for the […]
Maintenance planned on 14/04/2021 – impacted services: All internet services : CLOSED
Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start*: 14-04-2021 01:00 End*: 14-04-2021 06:00 Duration: potential impact: up to 2h30min Impacted services: all internet services Affected Areas**: Geel & Kasterlee, Galmaarden & Bever, Durbuy & Ferrières, Cerfontaine, Hastière & […]
Maintenance planned on 12/04/2021 – impacted services: All internet services : CLOSED
Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start*: 12-04-2021 01:00 End*: 12-04-2021 06:00 Duration: potential impact: up to 2h30min Impacted services: all internet services Affected Areas**: Lille, Poperinge, Beloeil, Waimes We apologize for the inconveniences. Best regards […]
Maintenance planned on 07/04/2021 – impacted services: All internet services : CLOSED
Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start*: 07-04-2021 01:00 End*: 07-04-2021 06:00 Duration: potential impact: up to 2h30min Impacted services: all internet services Affected Areas**: Temse & Waasmunster; Quévy; Gouvy; Momignies We apologize for the inconveniences. […]
Maintenance planned on 31/03/2021 – impacted services: All internet services – region: Voeren
Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start*: 31-03-2021 01:00 End*: 31-03-2021 06:00 Duration: potential impact: up to 2h30min Impacted services: all internet services Affected Areas**: Voeren We apologize for the inconveniences. Best regards The edpnet team […]
Maintenance planned on 26/03/2021 – impacted services: All internet services
Dear customers, Proximus has planned a maintenance in order to perform a software update on its equipment. This maintenance may affect your services. Please find all details below: Start*: 26-03-2021 01:00 End*: 26-03-2021 06:00 Duration: potential impact: 20 minutes Impacted services: all internet services Affected Areas**: Antwerp region & Sint-Niklaas; Assenede & Sint-Laureins; Aalst, Denderleeuw, […]
Maintenance planned on 29/03/2021 – impacted services: All internet services
Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start*: 29-03-2021 01:00 End*: 29-03-2021 06:00 Duration: potential impact: up to 2h30min Impacted services: all internet services Affected Areas**: Geel, Westerlo, Laakdal, Herselt; Zwevegem; Stavelot, Trois-Ponts; Beaumont, Sivry-Rance We apologize […]
Outage: edpnet office numbers unreachable : SOLVED
Dear customers, We have experienced an outage with our reachability by phone. We were unable to receive or make any calls with our office numbers. Our Network Operations team has investigated and resolved the outage. Please find all details below: Start*: 22-03-2021 08:08 End*: 22-03-2021 09:40 Duration: 1 hour 32 minutes Impacted services: edpnet support […]