Outage: Extreme weather conditions in Liège, Verviers, Eupen & Rochefort

Dear customers, Heavy rainfalls and floods in the eastern Belgium caused unprecedented destructions, including major damages to Proximus infrastructure. Several of local exchanges in the region of Liège, Verviers, Eupen & Rochefort are flooded or lost electrical power. More than 150 remote optical platforms and street cabinet are currently out of service. Proximus has an […]

Info: accidental name server change for .be domains 15/07/2021

Dear customers, We would like to inform you about an issue we had on our dnsbelgium.be platform. Due to human error, a pre-set group of name servers (ns1 & ns2.edpnet.be) were changed as a whole rather than for a single domain, causing a temporary outage for domains managed under this group. Some of our .be-domains […]

Info: Phishing mails “MAIL QUOTA EXCEEDED”

Dear customers, We would like to inform you about a new phishing wave that is aimed at both customers and non-customers. Customers receive emails pretending to come from a mailserver / support center, etc. The message tells you that your mail storage quota has been exceeded and incoming mails have been placed on hold until […]