Maintenance planned on 05/10/2021 – impacted services: All internet services – region: Ohey : CLOSED
Dear customers, Proximus has planned a maintenance which may affect your services. Please find all details below: Start*: 05-10-2021 00:00 End*: 05-10-2021 06:00 Duration: 6 hours Impacted services: all internet services Affected Areas**: Ohey We apologize for the inconveniences. Best regards The edpnet team * All times are listed in CET, Central European Time […]
Outage: General DDoS on edpnet services
Dear customers, We are currently experiencing an distributed denial of service attack (DDoS) on all of our services. This may cause you to experience problems with all of our services. Our Network Operations team is investigating this outage. Further updates will be released as soon as possible. Please find all details below: Start*: 15-09-2021 16:15 […]
Maintenance planned on 24/09/2021 – impacted services: All internet services – region: Lanaken
Dear customers, Proximus has planned a maintenance in order to move some underground cables before the road works. This maintenance may affect your services. Please find all details below: Start*: 24-09-2021 00:05 End*: 24-09-2021 05:00 Duration: 4 hours 55 minutes Impacted services: all internet services Affected Areas**: Lanaken We apologize for the inconveniences. Best […]
Phishing : Fake notice of deactivation of your edpnet account
Dear customers, We would like to inform you about a new phishing wave that is aimed at both customers and non-customers. The email with the subject “Kennisgeving van deactivering van Edpnet-account” pretends to come from edpnet service desk and contains a phishing link. Please do not reply to those emails and do not click on […]
Maintenance planned on 09/09/2021 – impacted services: All internet services – region: Roeselare, Ronse
Dear customers, Proximus has planned a maintenance in order to move some underground cables before the road works. This maintenance may affect your services. Please find all details below: Start*: 09-09-2021 00:15 End*: 09-09-2021 06:00 Duration: 5 hours 45 minutes Impacted services: all internet services Affected Areas**: Roeselare, Ronse We apologize for the inconveniences. […]
Maintenance planned on 27/08/2021 – impacted services: All internet services – region: Herstal, Oupeye, Habay
Dear customers, Proximus has planned a maintenance which may affect your services. Please find all details below: Start*: 27-08-2021 00:00 End*: 27-08-2021 06:00 Duration: 6 hours Impacted services: all internet services Affected Areas**: Herstal, Oupeye, Habay We apologize for the inconveniences. Best regards The edpnet team * All times are listed in CET, Central […]
Maintenance planned on 25/08/2021 & 26/08/2021 – impacted services: All internet services – region: Forest, Saint-Gilles
Dear customers, Proximus has planned a maintenance in order to move some underground cables before the road works in the regions Forest and Saint-Gilles. This maintenance may affect your services. Please find all details below: Start*: 25-08-2021 00:00 / 26-08-2021 00:00 End*: 25-08-2021 06:00 / 26-08-2021 06:00 Duration: 25-08-2021: 6 hours at night 26-08-2021: 6 […]
Maintenance planned on 24/08/2021 – impacted services: All internet services – region: Brussels
Dear customers, Edpnet has planned a maintenance on one of our core routers in order to improve the performance and the quality of our services. These works may cause a short interruption of your connection during scheduled maintenance window. Please find all details below: Start*: 24-08-2021 02:00 End*: 24-08-2021 05:00 Duration: potential impact: a short […]
Outage: Datacenter Sint-Niklaas. SOLVED
Dear customers, We are currently experiencing an outage with our datacenter in Sint-Niklaas, one of our core routers there has crashed. Our Network Operations team is investigating this outage. Further updates will be released as soon as possible. EDIT 10:19*: The issues were resolved at 9h30. We are investigating further. Please find all details below: […]
Outage: Extreme weather conditions in Liège, Verviers, Eupen & Rochefort
Dear customers, Heavy rainfalls and floods in the eastern Belgium caused unprecedented destructions, including major damages to Proximus infrastructure. Several of local exchanges in the region of Liège, Verviers, Eupen & Rochefort are flooded or lost electrical power. More than 150 remote optical platforms and street cabinet are currently out of service. Proximus has an […]