21 September 2012

An urgent maintenance in Amsterdam and Frankfurt has been scheduled in order to re-establish access to certain websites that are currently unreachable.

Maintenance window: 01:00 – 03:00
Downtime: Amsterdam: 2 x ~20 minutes
                 Frankfurt: ~30 minutes

Update (21/09/2012): The maintenance of this morning has been successfully completed.

Edpnet apologizes for any inconveniences.


20 September 2012

A maintenance has been scheduled impacting colocation customers in Brussels and London.

Impacted customers have already been informed.

Maintenance window: 04:00 – 04:30
Downtime: ~20 minutes

Update (20/09/2012): The maintenance of this morning has been successfully completed.

Edpnet apologizes for any inconveniences.


11 September 2012

There is a maintenance planned in the following zones:

050, 051, 052, 053, 054, 055, 056, 057, 058, 059, 09

During the maintenance all xDSL customers will experience disconnections.

Maintenance window: 06:00 – 07:00
Downtime: ~15 minutes

Update (11/09/2012): The maintenance of this morning has been successfully completed.

Edpnet apologizes for any inconveniences.


28 June 2012

There is a maintenance planned on my edpnet and the configurator to improve the speed and stability. Both applications will be inaccessible.  You will not be able to order online on our website.

Maintenance window: 07:00 – 08:00
Maximum downtime: ~30 minutes

Update: The maintenance of this morning has been successfully completed.

Edpnet apologizes for any inconveniences.


11 June 2012

There is a network maintenance planned with impact on the following lines/customers:

– EFM
– Leased lines
– Colocation in InterXion Zaventem
– BGP customers in InterXion Zaventem

All other customers (xDSL, VoIP, etc.) are not impacted.

Maintenance window: 04:00 – 06:00
Downtime: maximum 30 minutes

Update (15:30): This morning, an IOS upgrade took place on our central Cisco router as was recommended by Cisco (due to missing functionalities). The upgrade went fine, but after some time it crashed one of the motherboards. This afternoon another motherboard crashed, but after a restart everything seemed fine again.

To avoid further issues, we have rolled back the IOS and are awaiting feedback from them. Everything should be fine again and we apologize for the problems it might have caused.

Edpnet apologizes for any inconveniences.


24 May 2012

There is a maintenance planned in the zones 02, 03, 011, 012, 013, 014, 015, 016 and 089. During the maintenance all edpnet services (DSL, VoIP, …) will be impacted and will experience disconnections.

Maintenance window: 06:30 – 07:00
Downtime: ~10 minutes

Update (24/05/2012): The maintenance of this morning has been successfully completed.

Edpnet apologizes for any inconveniences.


15 May 2012

There is a maintenance planned in the zones 02, 03, 011, 012, 013, 014, 015, 016 and 089. During the maintenance all edpnet services (DSL, VoIP, …) will be impacted and will experience disconnections.

Maintenance window: 06:00 – 07:00

Update (15/05/2012): The maintenance was completed successfully.

Edpnet apologizes for any inconveniences.


15 April 2012

There is a maintenance planned on my edpnet to improve the speed and stability.
My edpnet will be inaccessible.  You will not be able to order online on our website.

Maintenance window: 08:00 – 12:00

Update (15/04/2012): Maintenance was completed successfully.

Edpnet apologizes for any inconveniences.


1 February 2012

There is a maintenance planned in the zones 02, 03, 011, 012, 013, 014, 015, 016 and 089. During the maintenance all edpnet services (DSL, VoIP, …) will be impacted.

Maintenance window: 05:00 – 06:00

Update (01/02/2012): Due to problems this morning, interruptions were experienced between 5:20 – 8:20. The maintenance will be rescheduled, more info will follow.

Update (30/03/2012): The maintenance has been rescheduled to 05/04/2012.
                                 Maintenance window: 04:30 – 06:00

Update (05/04/2012): The maintenance has been completed successfully.

Edpnet apologizes for any inconveniences.


29 March 2012

1. There is a maintenance planned on our network.
All xDSL- and colocation customers will experience a minimum downtime of 15 to maximum 45 minutes.

Maintenance window: 02:00 – 06:00

2. There is a maintenance planned on one of our load balancers.
During the maintenance mail and Windows Streaming services will be offline.

Maintenance window: 07:00 – 07:15

Edpnet apologizes for any inconveniences.