24 January 2013

There is a maintenance scheduled impacting all of Belgium. During the maintenance all edpnet services (DSL, VoIP, …) will be impacted.

Maintenance window: 02:00 – 06:00
Downtime: ~30 minutes

We advice you to restart your modem/router after the maintenance has been completed.

Edpnet apologizes for any inconveniences.


17 October 2012

There is a network maintenance planned on different routers.
All customers will stay online but a higher latency is possible.

Maintenance window: 02:00 – 03:00

Edpnet apologizes for any inconveniences.


21 September 2012

An urgent maintenance in Amsterdam and Frankfurt has been scheduled in order to re-establish access to certain websites that are currently unreachable.

Maintenance window: 01:00 – 03:00
Downtime: Amsterdam: 2 x ~20 minutes
                 Frankfurt: ~30 minutes

Update (21/09/2012): The maintenance of this morning has been successfully completed.

Edpnet apologizes for any inconveniences.


20 September 2012

A maintenance has been scheduled impacting colocation customers in Brussels and London.

Impacted customers have already been informed.

Maintenance window: 04:00 – 04:30
Downtime: ~20 minutes

Update (20/09/2012): The maintenance of this morning has been successfully completed.

Edpnet apologizes for any inconveniences.


11 September 2012

There is a maintenance planned in the following zones:

050, 051, 052, 053, 054, 055, 056, 057, 058, 059, 09

During the maintenance all xDSL customers will experience disconnections.

Maintenance window: 06:00 – 07:00
Downtime: ~15 minutes

Update (11/09/2012): The maintenance of this morning has been successfully completed.

Edpnet apologizes for any inconveniences.


28 June 2012

There is a maintenance planned on my edpnet and the configurator to improve the speed and stability. Both applications will be inaccessible.  You will not be able to order online on our website.

Maintenance window: 07:00 – 08:00
Maximum downtime: ~30 minutes

Update: The maintenance of this morning has been successfully completed.

Edpnet apologizes for any inconveniences.


11 June 2012

There is a network maintenance planned with impact on the following lines/customers:

– EFM
– Leased lines
– Colocation in InterXion Zaventem
– BGP customers in InterXion Zaventem

All other customers (xDSL, VoIP, etc.) are not impacted.

Maintenance window: 04:00 – 06:00
Downtime: maximum 30 minutes

Update (15:30): This morning, an IOS upgrade took place on our central Cisco router as was recommended by Cisco (due to missing functionalities). The upgrade went fine, but after some time it crashed one of the motherboards. This afternoon another motherboard crashed, but after a restart everything seemed fine again.

To avoid further issues, we have rolled back the IOS and are awaiting feedback from them. Everything should be fine again and we apologize for the problems it might have caused.

Edpnet apologizes for any inconveniences.


24 May 2012

There is a maintenance planned in the zones 02, 03, 011, 012, 013, 014, 015, 016 and 089. During the maintenance all edpnet services (DSL, VoIP, …) will be impacted and will experience disconnections.

Maintenance window: 06:30 – 07:00
Downtime: ~10 minutes

Update (24/05/2012): The maintenance of this morning has been successfully completed.

Edpnet apologizes for any inconveniences.


15 May 2012

There is a maintenance planned in the zones 02, 03, 011, 012, 013, 014, 015, 016 and 089. During the maintenance all edpnet services (DSL, VoIP, …) will be impacted and will experience disconnections.

Maintenance window: 06:00 – 07:00

Update (15/05/2012): The maintenance was completed successfully.

Edpnet apologizes for any inconveniences.


15 April 2012

There is a maintenance planned on my edpnet to improve the speed and stability.
My edpnet will be inaccessible.  You will not be able to order online on our website.

Maintenance window: 08:00 – 12:00

Update (15/04/2012): Maintenance was completed successfully.

Edpnet apologizes for any inconveniences.