Outage: Hosting/Mail and VPBX: Solved
Dear customers, We have experienced an outage with hosting/mail and VPBX services due to a networking equipment glitch. Please find all details below: Start: 2018-08-21 14:50* End: 2018-08-21 16:45* Duration: 1h55min Impacted services: Hosting/mail/ VPBX Affected Areas: All Update: 21/08 15:50 VPBXs starting up Update: 21/08 16:08 Mail service is back online, starting delivery Update: 21/08 […]
Outage: VPBX Telephony: Solved
Dear customers, We have experienced an outage with our VPBX due to a power outage in a server rack in the data center at Brussels. Our NOC has relocated affected virtual machines to the alternate data center and servers. Please find all details below: Start: 2018-02-12 16:10* End: 2018-02-12 16:50* Duration: 40minutes Impacted services: VPBX Affected Areas: […]
Outage: Telephony vPBX: Solved
Dear customers, We have experienced an issue on one of our volumes due to a faulty port. Our Network Operations team has resolved the issue by moving the affected volume. Please find all details below: Start: 2017-11-30 13:23* End: 2017-11-30 14:36* Duration: 1h13 Impacted services: vPBX Affected Areas: vPBX clients We apologize for the inconveniences. Best […]
Outage: VPBX services: Solved
Dear customers, We have experienced a major server crash on one of our VPBX servers. Our Network Operations team has resolved the issue by forcing a hard reboot on the affected server. The service was down for +/-10 minutes during booting time. Please find all details below: Start: 2017-11-28 09:50 End: 2017-11-28 10:00 Duration: 10 minutes […]