2014-10-28 – Proximus Maintenance – Brussels

Update: The maintenance has been completed.

Dear customers,

Proximus has scheduled a maintenance on its core infrastructure. Edpnet customers may experience disconnections during the maintenance. Please find details below.

Description: Maintenance Brussels
Start: 2014-11-03 02:00 AM*
End: 2014-11-03 06:00 AM*
Duration: 15 minutes
Impacted services: All edpnet services in the following telephone areas: 02

We apologize for the inconvenience

The edpnet team

*All times are listed in CET, Central European Time


28 October – Edpnet improvement works

Dear customers,To further improve its network, edpnet will hold a small maintenance. We expect minor to no impact for our customers.

Description:
Start: 2014-11-14 06:00 AM CET*
End: 2014-11-14 07:15 AM CET*
Impacted services: Minor to no impact on all edpnet services expected.

We apologize for the inconvenience

The edpnet team

*All times mentioned are in CET, Central European Time


2014-10-27 – Proximus Maintenance – Ghent

Update: The maintenance has been completed.

Dear customers,

Proximus has scheduled a maintenance on its core infrastructure. Edpnet customers may experience disconnections during the maintenance. Please find details below.

Description: Maintenance Ghent
Start: 2014-11-03 02:00 AM*
End: 2014-11-03 06:00 AM*
Duration: 15 minutes
Impacted services: All edpnet services in the following telephone areas: 050, 051, 052, 053, 054, 055, 056, 057, 058, 059, 091

We apologize for the inconvenience

The edpnet team

*All times are listed in CET, Central European Time


22 October – Scheduled maintance Proximus

Update 27/10: The scheduled maintenance has been completed.

Dear customers,

Proximus has scheduled 2 maintenance works on its core infrastructure. Edpnet customers may experience disconnections during the maintenance. Please find details below.

Description: Maintenance Ghent
Start: 2014-10-27 02:00 AM
End: 2014-10-27 06:00 AM
Duration: 15 minutes
Impacted services: All edpnet services in the following telephone areas: 050, 051, 052, 053, 054, 055, 056, 057, 058, 059, 091

Description: Maintenance Antwerp
Start: 2014-10-27 02:00 AM
End: 2014-10-27 06:00 AM
Duration: 15 minutes
Impacted services: All edpnet services in the following telephone areas: 03, 011, 012, 013, 014, 015, 016, 089

We apologize for the inconvenience

The edpnet team


18 September 2014 – Email Migration

Update: 2014-10-02:  The migration is now complete. We had some receiving issues yesterday evening which are resolved.

Dear customers,

Edpnet will start migrating its customers’ e-mail accounts to a new and improved server farm.

The webmail on https://webmail.edpnet.net now supports SSL encryption for better security between the customer and our servers.

During this migration, customers may not get any incoming e-mail during 5-15 minutes whilst their account is being migrated. Once done, those e-mails will be delivered.

Description: Email migration
Start: 2014-09-22
End: 2014-10-01
Impacted services: Edpnet Email

We apologize for the inconvenience

The edpnet team


14 February 2014 – Planned Maintenance

We have planned a scheduled maintenance on our mail servers tonight at 00:00 CET. The maintenance will last 30 minutes.

Our network engineers will replace the battery backup units on our data storage servers.

During the maintenance our mail servers will not be reachable. No email will be lost.

We apologize for any inconvenience

Update 1 – 17/02/2014 09:00
The maintenance has been completed. The mailserver is operational again.


26 December 2013

There is a maintenance scheduled to improve the quality of our network. During the maintenance all edpnet services (DSL, VoIP, hosting, mail, …) will be impacted.

Maintenance window: 02:00 – 04:00
Downtime: ~60 minutes We advice you to restart your modem/router after the maintenance has been completed. 
Edpnet apologizes for any inconveniences.

24 January 2013

There is a maintenance scheduled impacting all of Belgium. During the maintenance all edpnet services (DSL, VoIP, …) will be impacted.

Maintenance window: 02:00 – 06:00
Downtime: ~30 minutes

We advice you to restart your modem/router after the maintenance has been completed.

Edpnet apologizes for any inconveniences.