Maintenance planned on 2/11 for Flemish and Brussels regions – impacted services: All edpnet services

Update 02/11 – The maintenance has been successfully completed. You can find additional information about upcoming maintenance in West and East Flanders in our issue blog. 

Dear customers,

Edpnet has planned a maintenance in order to perform a software upgrade on the equipment.

This maintenance may affect your services.

Please find all details below:

Start: 2015-11-02 05:30 AM*
End: 2015-11-02 06:30 AM*
Duration: 5 minutes
Impacted services: All data services (internet, telephony, …)
Affected Areas: Brussels: 02
Antwerp, Limburg, Flemish Brabant: 03, 011, 012, 013, 014, 015, 016, 089
West and East Flanders: 050, 051, 052, 053, 054, 055, 056, 057, 058, 059, 09

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 16/11 – impacted services: DSL services in Gilly (Charleroi)

Dear Customer,

To ensure that your data solution continues to function flawlessly, Proximus will shortly be carrying out works on its network. This work may have an impact on your data communications.

Please find all details below:

Start: 2015-11-16 00:00 AM*
End: 2015-11-16 06:00 AM*
Duration: 10 minutes
Impacted services: All data services (internet, telephony, …)
Affected Areas: Gilly (Charleroi) : 071

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 22/10 for area Ghent – impacted services: All DSL Services

Update 22/10 – The maintenance has been successfully completed. There was a small service interruption between 3:00 and 3:05 AM, everything is running stable since then.

Dear customers,

Edpnet has planned a maintenance in order to perform an upgrade on our equipment.

This maintenance may affect your services.

Please find all details below:

Start: 2015-10-22 02:00 AM*
End: 2015-10-22 06:00 AM*
Duration: 10 minutes
Impacted services: All data services (internet, telephony, …)
Affected Areas: West and East Flanders: 050, 051, 052, 053, 054, 055, 056, 057, 058, 059 and 09

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


3 November – Proximus Maintenance – Liège

Dear customers,Proximus has scheduled a maintenance on its core infrastructure. Edpnet customers may experience disconnections during the maintenance. Please find details below.

Description: Maintenance Liège
Start: 2014-11-10 02:00 AM*
End: 2014-11-10 06:00 AM*
Duration: 15 minutes
Impacted services: All edpnet services in the following telephone areas: 019, 041, 061, 063, 080, 081, 082, 083, 084, 085, 086, 087.

We apologize for the inconvenience

The edpnet team

*All times are listed in CET, Central European Time


2014-10-28 – Proximus Maintenance – Brussels

Update: The maintenance has been completed.

Dear customers,

Proximus has scheduled a maintenance on its core infrastructure. Edpnet customers may experience disconnections during the maintenance. Please find details below.

Description: Maintenance Brussels
Start: 2014-11-03 02:00 AM*
End: 2014-11-03 06:00 AM*
Duration: 15 minutes
Impacted services: All edpnet services in the following telephone areas: 02

We apologize for the inconvenience

The edpnet team

*All times are listed in CET, Central European Time


28 October – Edpnet improvement works

Dear customers,To further improve its network, edpnet will hold a small maintenance. We expect minor to no impact for our customers.

Description:
Start: 2014-11-14 06:00 AM CET*
End: 2014-11-14 07:15 AM CET*
Impacted services: Minor to no impact on all edpnet services expected.

We apologize for the inconvenience

The edpnet team

*All times mentioned are in CET, Central European Time


2014-10-27 – Proximus Maintenance – Ghent

Update: The maintenance has been completed.

Dear customers,

Proximus has scheduled a maintenance on its core infrastructure. Edpnet customers may experience disconnections during the maintenance. Please find details below.

Description: Maintenance Ghent
Start: 2014-11-03 02:00 AM*
End: 2014-11-03 06:00 AM*
Duration: 15 minutes
Impacted services: All edpnet services in the following telephone areas: 050, 051, 052, 053, 054, 055, 056, 057, 058, 059, 091

We apologize for the inconvenience

The edpnet team

*All times are listed in CET, Central European Time


22 October – Scheduled maintance Proximus

Update 27/10: The scheduled maintenance has been completed.

Dear customers,

Proximus has scheduled 2 maintenance works on its core infrastructure. Edpnet customers may experience disconnections during the maintenance. Please find details below.

Description: Maintenance Ghent
Start: 2014-10-27 02:00 AM
End: 2014-10-27 06:00 AM
Duration: 15 minutes
Impacted services: All edpnet services in the following telephone areas: 050, 051, 052, 053, 054, 055, 056, 057, 058, 059, 091

Description: Maintenance Antwerp
Start: 2014-10-27 02:00 AM
End: 2014-10-27 06:00 AM
Duration: 15 minutes
Impacted services: All edpnet services in the following telephone areas: 03, 011, 012, 013, 014, 015, 016, 089

We apologize for the inconvenience

The edpnet team


18 September 2014 – Email Migration

Update: 2014-10-02:  The migration is now complete. We had some receiving issues yesterday evening which are resolved.

Dear customers,

Edpnet will start migrating its customers’ e-mail accounts to a new and improved server farm.

The webmail on https://webmail.edpnet.net now supports SSL encryption for better security between the customer and our servers.

During this migration, customers may not get any incoming e-mail during 5-15 minutes whilst their account is being migrated. Once done, those e-mails will be delivered.

Description: Email migration
Start: 2014-09-22
End: 2014-10-01
Impacted services: Edpnet Email

We apologize for the inconvenience

The edpnet team


14 February 2014 – Planned Maintenance

We have planned a scheduled maintenance on our mail servers tonight at 00:00 CET. The maintenance will last 30 minutes.

Our network engineers will replace the battery backup units on our data storage servers.

During the maintenance our mail servers will not be reachable. No email will be lost.

We apologize for any inconvenience

Update 1 – 17/02/2014 09:00
The maintenance has been completed. The mailserver is operational again.