Belgium / Closed / Info / Maintenance /
Dear customers,
Proximus has planned a maintenance which may affect your services.
Please find all details below:
| Start*: |
18-03-2022 00:00 |
| End*: |
18-03-2022 06:00 |
| Duration: |
potential impact: 2 hours |
| Impacted services: |
all internet services |
| Affected Areas**: |
La Louvière |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Belgium / Closed / Info / Maintenance /
Dear customers,
Proximus has planned a maintenance which may affect your services.
Please find all details below:
| Start*: |
11-03-2022 00:00 |
| End*: |
11-03-2022 06:00 |
| Duration: |
potential impact: 2 hours |
| Impacted services: |
all internet services |
| Affected Areas**: |
La Louvière |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Belgium / Closed / Info / Maintenance /
Dear customers,
Proximus has planned a maintenance in order to move some underground cables before the road works.
This maintenance may affect your services.
Please find all details below:
| Start*: |
02-03-2022 00:15 |
| End*: |
02-03-2022 06:00 |
| Duration: |
5 hours 45 minutes |
| Impacted services: |
all internet services |
| Affected Areas**: |
Gavere |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Belgium / Closed / Info / Maintenance /
Dear customers,
Proximus has planned a maintenance which may affect your services.
Please find all details below:
| Start*: |
16-02-2022 01:00 |
| End*: |
16-02-2022 06:00 |
| Duration: |
5 hours |
| Impacted services: |
all internet services |
| Affected Areas**: |
Koksijde |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Belgium / Internet / outage /
Dear customers,
We are currently experiencing an outage with our network backbone. Our Network Operations team is investigating this outage. Further updates will be released as soon as possible.
Edit 18:50*: Broken card replaced, all services restored.
Please find all details below:
| Start*: |
09-02-2022 13:49* |
| End*: |
09-02-2022 18:31* |
| Duration: |
5:18 |
| Impacted services: |
All internet services |
| Affected Areas**: |
02STR, 03BKC, 41GRE |
Edit 16:15*: We have identified the failure and mitigated its downsides. Users may have noticed increased latency from 14:00 onwards but this should be resolved since 16:15. Our techs are moving onsite to replace affected hardware.
Edit 17:26*: You may still notice some latency, we are working on minimizing this as much as possible until the hardware replacement is done.
Edit 18:50*: Broken card replaced, all services restored.
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Belgium / Closed / Info / Maintenance /
Dear customers,
Proximus has planned a maintenance which may affect your services.
Please find all details below:
| Start*: |
04-02-2022 01:00 |
| End*: |
04-02-2022 06:00 |
| Duration: |
potential impact: up to 2h30min |
| Impacted services: |
all internet services |
| Affected Areas**: |
Schaerbeek, Evere, Bruxelles (1000) |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Belgium / Closed / Info / Maintenance /
Dear customers,
We have planned a maintenance on one of our core routers in order to improve the performance and the quality of our services.
These works may cause a short interruption of your connection during scheduled maintenance window.
Please find all details below:
| Start*: |
25-01-2022 05:00 |
| End*: |
25-01-2022 06:00 |
| Duration: |
single disconnection for up to 5 minutes |
| Impacted services: |
all internet services |
| Affected Areas**: |
02STR: Brussels region |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Belgium / Closed / Info / Maintenance /
Dear customers,
We have planned a maintenance on one of our core routers in order to improve the performance and the quality of our services.
The changes will cause a disconnect for affected sessions.
Please find all details below:
| Start*: |
21-12-2021 05:00 |
| End*: |
21-12-2021 06:00 |
| Duration: |
1 hour |
| Impacted services: |
all internet services |
| Affected Areas**: |
West and East Flanders |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Belgium / Info / Maintenance / Planned /
Dear customers,
Proximus has planned a maintenance which may affect your services.
Please find all details below:
| Start*: |
10-12-2021 01:00 |
| End*: |
10-12-2021 06:00 |
| Duration: |
5 hours |
| Impacted services: |
all internet services |
| Affected Areas**: |
Schaerbeek |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Belgium / Info / Maintenance / Planned /
Dear customers,
Proximus has planned a maintenance in order to move some underground cables before the road works.
This maintenance may affect your services.
Please find all details below:
| Start*: |
08-12-2021 01:00 |
| End*: |
08-12-2021 06:00 |
| Duration: |
5 hours |
| Impacted services: |
all internet services |
| Affected Areas**: |
Blankenberge |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site